BRM Capability
A business relationship management capability is everything it takes, both visible and invisible, to nurture relationships in an organization. Examples of visible components are meetings, artifacts, and professional development, while examples of invisible components are knowledge learned, experience gained, trust, and confidence-building. Used effectively, these components build the endless reserve of energy necessary to evolve culture, build partnerships, drive value, and satisfy purpose.
The business relationship management capability facilitates culture advancement, driving it to one of trust, creativity, innovation, authenticity, and shared ownership across the organization. A mature business relationship management capability converges cross-functional teams to create holistic strategies that deliver organizational value and meaningful results.
Click here to learn more on: BRM Capability Defined | BRM Capability Success
BRM: A Critical Component in the AI Operating Model
Curious how BRM capabilities blend together with the AI operating model in the healthcare industry? Explore the value of BRM in a brief case study!
Your BRM Role is Essential: Remain Forward-Thinking Through Uncertain Times
As an essential BRM, you need to add value in every interaction and you possess the necessary means to do so. Ask, “What does my partner need to know?”
Why BRM is Needed Now More Than Ever
“I have been involved in BRM for over 15 years and have never seen a time where BRM is needed more. The reality is that BRM is not only critical to business operations, it is critical to business survival.” – Jeff Warren
Leading CEOs Advance Existing BRM Capabilities to Satisfy Organizational Purpose
The mentality of organizational leadership across the globe is changing. Executives are beginning to recognize that satisfying purpose is the key to ensuring an organization’s long-term sustainment. This article provides an in-depth analysis of why the triple bottom line is here to stay, and introduces a step-by-step approach for shifting from a profit-driven bottom line to a triple bottom line that drives meaningful results and positions your organization for infinite value.
BRM Capabilities Lead Organizations Through and Beyond the Global Pandemic
Regional Ambassadors share local perspectives on the present, evolving circumstances worldwide and how BRM capabilities rise to meet the challenge.
Top Issues Facing Remote Workers and How to Solve Them
Based on a worldwide survey of over 3,500 remote workers (fully and partially remote), twenty percent of respondents indicated their number one issue is a breakdown of communication and barriers to collaboration. Let’s talk solutions and explore how BRMs are adapting!
How One BRM Team Works to Converge Agriculture, Higher Education and Technology.
The Purdue University College of Agriculture aspires to be higher education’s leading example of university-wide convergence. Learn more about how the AgIT team is uniting an entire university through BRM capabilities.
Own Your New BRM Role: Effectively Evolve BRM in Your Organization
You landed the job. You’re officially a practicing BRM! After the initial thrill has subsided, you may be faced with many unanswered questions. Consider following these five stages to confidently flow into your new BRM role and evolve your organization through trusting relationships!
The Global BRM Community’s First Masters of Business Relationship Management
The BRM community proudly welcomes its first two professionals awarded this significant and prestigious credential! Please celebrate Peter Nichol, awarded October 7th, 2019 and Maureen Jesuthasan, awarded January 28th, 2020.
How and Why to Land a BRM Role
BRM is everywhere. For this reason, we interviewed and compiled advice from BRMs across all varieties of experience, industries, and team sizes within our single, global community. We asked them why someone should aspire to become a BRM and how to go about pursuing a career in BRM.
Dear Forbes: Women are Innovative, Too
As we celebrate diversity, it is an opportunity for growth and ensures that every voice is heard. Despite what still needs to be done around gender inequality in the workplace, BRM Institute has been working diligently to break down these barriers through education and awareness.
BRM Institute’s New Board Member Teaches us to Evolve by Loving Problems
Meet Dilchad Dharsey, BRM Institute’s newest member on the Board of Directors, who embodies the heart of BRM at its most connected.
Harness the Power of Active Listening to Drive Better Results as a BRM
As relationship navigators, BRMs succeed through connecting with others. If you want to improve efficiency and productivity in your next interaction, ask questions about how the other person is feeling and apply active listening techniques. You may surprise yourself by the transformative results you can achieve from these simple behavior changes.
Moving the Needle on Culture Evolution
What is culture? Culture is symbolic communication. It represents a way of life for a group of people with shared behaviors, beliefs, values, and symbols. As BRMs, we manage a delicate balance between optimizing business value and evolving culture towards shared partnerships.
Why Does a BRM Exist?
As the world evolves its understanding of what business is, our understanding of purpose begs the question,“What drives purpose?” That answer is philosophy.
Advancing the External BRM Capability: A BRM Institute Community of Interest
Introducing the newest BRM Institute Community of Interest, “Advancing the External BRM Capability”, formed at the World BRMConnect 2019 conference! Meet the group of passionate BRMs on a journey of advancing the BRM capability externally and find out how you can join them!
Stellar Communication Equals Successful Collaboration
When aiming for successful collaboration, there is no “one-size-fits-all solution.” It’s a tailored, iterative process that considers the partner experience, and is driven by stellar communication through BRM. During the breakout session during BRMConnect 2019, Bob Roark explains Collaboration for Success.
Making the Future Friendly, One Relationship at a Time
Marshall Berkin gave the keynote presentation at BRMConnect 2019 to demonstrate how TELUS successfully drove strategic value to their external partners. They integrated BRM within just 12 months and currently employ 93 BRMs, half of which are currently BRMP certified. Their team drove $14.6 million in incremental gross margin and a 23 percentage point increase customer satisfaction.