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The Root of BRM is More than IT and Business, it’s Human Connection

“People have lost the ability to connect and work together in a way that sparks creativity, that fosters chaos, (and) that supports failure,” Dizes said.
In an interview with CEO of APM Group Richard Pharro, Danielle Dizes, Knowledge Champion of BRM Institute, unpacks BRM philosophy, why it’s helping our global relationship crisis, and the benefits we’re reaping because of it.

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Harness the Power of Active Listening to Drive Better Results as a BRM

Opinion /

As relationship navigators, BRMs succeed through connecting with others. If you want to improve efficiency and productivity in your next interaction, ask questions about how the other person is feeling and apply active listening techniques. You may surprise yourself by the transformative results you can achieve from these simple behavior changes.

BRMs Driving Culture

Moving the Needle on Culture Evolution

Opinion /

What is culture? Culture is symbolic communication. It represents a way of life for a group of people with shared behaviors, beliefs, values, and symbols. As BRMs, we manage a delicate balance between optimizing business value and evolving culture towards shared partnerships.

Organization Membership

Organization Membership – Why Belonging Shapes Success

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An organization reaches top-level performance when its people feel empowered to pursue meaningful work connected by shared ownership of organizational values. BRM Institute organization membership provides world-renowned training, resources, and knowledge to help you cultivate meaningful professional relationships.

Growth Mindset BRM

BRM in 2030 and Beyond

Opinion /

BRMs are tomorrow’s future leaders, and that BRM may very well go by a different name in the future: Leadership. Adopt a Growth Mindset, not a Fixed Mindset, to drive organizational behavior.

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How Educational Events Benefit You and Your Professional Development

Insider /

Marshall Berkin gave the keynote presentation at BRMConnect 2019 to demonstrate how TELUS successfully drove strategic value to their external partners. They integrated BRM within just 12 months and currently employ 93 BRMs, half of which are currently BRMP certified. Their team drove $14.6 million in incremental gross margin and a 23 percentage point increase customer satisfaction.

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We Want to Celebrate YOU During World #BRMWeek 2020

Insider /

We are excited to announce #BRMWeek 2020! This year, we are making the week even bigger and better with relevant activities, stories and events to celebrate YOU as a BRM and a human being. Want to take part in the festivities worldwide? Take a look at the week of events we have planned for you and your team!

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181 CEOs Agree it is Not All About Profit

Opinion /

At a Business Roundtable meeting, 181 CEOs agree that employees, customers and partners are just as essential as shareholders. Executive leaders are realizing that hard work deserves recognition, and people want to feel as if they are having a positive impact on their community and the world at large.

Why does a BRM Exist? Philosophy

Why Does a BRM Exist?

Insider /

As the world evolves its understanding of what business is, our understanding of purpose begs the question,“What drives purpose?” That answer is philosophy.

external BRM capability

Advancing the External BRM Capability: A BRM Institute Community of Interest

Insider /

Introducing the newest BRM Institute Community of Interest, “Advancing the External BRM Capability”, formed at the World BRMConnect 2019 conference! Meet the group of passionate BRMs on a journey of advancing the BRM capability externally and find out how you can join them!

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