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The Value of Business Relationship Management: Insights from Mayo Clinic’s Leadership

As organizations increasingly explore the potential of Business Relationship Management (BRM), many CIOs find themselves grappling with how to justify what appears to be an added cost in an era of stringent cost management. Neal Sanger, a key member of Mayo Clinic’s CIO executive leadership team, sheds light on how CIOs can effectively rationalize the BRM capability. According to Sanger, it’s crucial for CIOs to frame BRM not merely as an additional expense, but as a strategic investment that enhances organizational convergence, optimizes resource utilization, and drives innovation.

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Empowering Municipalities through Strategic Business Relationship Management

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Municipalities today face a myriad of challenges that hinder their ability to drive meaningful transformation and deliver value to their communities. From transformation spending that fails to bring about real change to a non-collaborative culture and functional silos, the obstacles are numerous and complex. In this context, the role of Business Relationship Management (BRM) becomes critical. Misunderstanding business needs is a common plight. Inadequate stakeholder engagement creates a disconnect between the solutions delivered and the community’s actual requirements. This gap is particularly problematic without a framework for value recognition. Without metrics and frameworks to measure and demonstrate the value of initiatives, it becomes challenging to justify investments and sustain stakeholder support.

Evolve Your Culture of Collaboration With Business Relationship Management

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The BRM capability assumes responsibility for diligently overseeing the continual enhancement of the quantity and caliber of impactful work relationships. This proactive approach contributes to the ongoing evolution of a collaborative culture, fostering an environment that consistently amplifies the inclination to collaboratively shape valuable outcomes. While a shift in purpose undoubtedly drove change, the primary catalyst for Microsoft’s remarkable resurgence lies in overhauling its corporate culture, realigned to support its newly articulated mission and address latent needs. The core of this strategic shift was moving away from a competitive, zero-sum-game approach where one’s gain is another’s loss.

How Using Business Relationship Management Helps Build Partnerships

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Building partnerships means cultivating and advancing positive relationships characterized by shared ownership of risks, responsibilities and resources and a shared goal of achieving successful, impactful outcomes. Every organization has an intricate web of working relationships – some of which stand out as exceptional, genuine partnerships that resonate with each person involved. In this installment of our blog series on the basics and benefits of BRM, we’ll explore the importance of cultivating high-quality partnerships, the mindset required to build them, and a framework to help organizations nurture and mature these partnerships.

The Top Ten Reasons to Attend BRMConnect

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BRMConnect is not just a conference; it’s an experience that brings together the brightest minds and the biggest legends in the BRM industry. Attendees have the opportunity to learn from top BRM leaders, gain actionable knowledge, and stay updated on the latest trends and advancements in the field. Additionally, the event offers a chance to earn valuable CPDs, ensuring that your CBRM credential remains current. Set in the beautiful and culturally rich location of Puerto Rico, BRMConnect 2024 promises to be an unforgettable event that combines professional growth with an enriching experience.

How to Become a Security Champion: a CISO’s Perspective

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CISOs and security teams are not about compliance only. We’re here to enhance protection, strengthen business resilience, and enable business. We’re here as an advisor to business on enterprise risks, and we want to be the partner, supporter, and enabler for the business. We have a common goal as the business even though we come from different angles. I hope you see that too, and I hope to see more BRMs become our security champions!

Exploring the Evolution of the CBRM Certification Course

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The newest Evolved CBRM signifies a shift towards a more integrated, strategic, and holistic approach to Business Relationship Management. The original CBRM focused on the tactical aspects of value management and innovation within business relationships. In contrast, the Evolved CBRM broadens the scope to include a deeper understanding of organizational purpose, energy, and how to influence intentional positive change that ensures results.

Breaking Silos with Beats: Spotify’s Tribe Framework in Facilitating Cross-Functional Business Relationships -Part 1

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In the symphony of modern business, where each department plays a distinct tune, it’s crucial for business and IT executives and senior leaders to conduct an orchestra that harmonizes these tunes into a coherent melody. The Tribe Framework, popularized by Spotify, offers a rhythm to break silos and enhance cross-functional business relationships. In part one of this article, we will explore the members of the Tribe, while part two will explore the application of the methodology.

The 2024 World BRMConnect Conference is Livestreaming!

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Get your BRMConnect Conference pass and gain exclusive access to the world’s largest BRM event- now from your home office! You asked for a hybrid conference option and we listened. Stream the main stage live sessions and watch Storyteller sessions on-demand. For even more value, virtual attendees can join live Q&A sessions with presenters after their Storyteller session. Engage in real time through the BRMConnect mobile app, attend a total of 7 livestreaming events including 4 Keynote sessions and Global Excellence Awards, plus Storyteller sessions on-demand followed by 20 minute live Q&A sessions.

How Business Relationship Managers Help Unlock Your Company’s Value

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In part two of this four-part series, we covered the basics of business relationship management and described how this framework acts as a capability, discipline and role to evolve culture, build partnerships, drive value and satisfy purpose. In this article, we’ll break down how the role of a business relationship manager applies the capability to identify and deliver value within your organization – and why doing so is important.

What is Business Relationship Management and How Can it Help Your Organization?

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Many organizations don’t have a centralized approach to achieving business value, causing divisions in culture, workplace silos and waste. According to The Harvard Business Review, when specialists work together across the boundaries of their expertise, their firms earn higher margins, inspire greater client loyalty and gain a competitive edge. But how can you combat the constant threat of fragmentation through growth and disruption? Many businesses are turning to business relationship management (BRM), a core competency offering a holistic, people-centric solution. As an example of how you can successfully apply BRM as a capability to acknowledge and respond to business challenges, we’ll look at the Honda Manufacturing of Alabama (HMA) facility.

Celebrate World #BRMWeek

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World #BRMWeek which honors all of the work you do for your organization week-long celebration of all things BRM! Want to take part in the festivities worldwide? Take a look at the week of events we have planned for you and your team!

Building Your BRM Capability Evolution Map: A Practical Application

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The practical application approach outlined here has been successfully utilized by a wide range of organizations, from small start-up companies to some of the largest public and private entities around the globe. Its versatility and effectiveness make it applicable across various industries, providing a robust framework that assists functions in achieving strategic partner maturity. Whether you’re a burgeoning enterprise or a well-established organization, this approach can help you enhance your BRM capabilities and drive significant business value.

Expanding Horizons for Professionals Worldwide: The BRMP® Textbook Now Available in 5 Languages

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As the demand for Business Relationship Management continues to grow worldwide, these translations empower practitioners everywhere to enhance their skills and contribute to the global exchange of best practices. Recognizing the increasing need for BRM expertise, we are committed to continuing our translation efforts, ensuring that valuable insights and strategies are accessible to all, no matter where they are located.

The 2024 Global Excellence Awards Nominations are Open!

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The Global Excellence Awards, or #BRMLegends awards, have a big impact on the career of a BRM. As the pinnacle of recognition within the business relationship management profession, there is no higher honor to be recognized. These awards celebrate the exceptional contributions of individuals, teams, and organizations around the world. Let’s recognize those who have gone above and beyond!

A Day in the Life of a Business Relationship Manager: Bridging the Gap

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Without the BRM capability, organizations often face significant challenges. Miscommunication between IT and business units can lead to misaligned priorities, reactive IT service management, and business partners struggling to navigate IT services effectively. The presence of a BRM changes this dynamic by fostering proactive communication, aligning IT initiatives with business objectives, and ensuring that both sides work collaboratively towards shared goals.

The 2024 World BRMConnect® Agenda Now Available!

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Imagine having exclusive access to the minds behind some of the most successful organizations in the world. These BRM leaders have a deep understanding of business strategy, and they can guide you in shaping the future direction of your organization. Discover how agile practices, digital transformations, and other emerging trends can revolutionize your approach to BRM. Applying these trends to your practice allows you to adapt, innovate, and unlock new opportunities in today’s rapidly changing business environment.

Ensuring Ethical AI

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On the onset, we’ve found that it’s virtually impossible to take on the responsibilities of product/project managers while taking into account everything that could have a negative impact or considering potential blind spots. The nature of AI product development and AI project implementation is highly iterative, making highly challenging for PMs who drive these cycles, to also monitor risks, impacts and blind spots.

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