Gratitude Community Giving Back People Jumping

Showing Gratitude in the Workplace

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In the world of business, people sometimes feel that they must remain emotionless. Women, in particular, have been conditioned to hide their emotions, to put on a “professional” front, so that they are taken seriously. It’s an antiquated practice that is outdated at best, and it can hinder the human factor that is so necessary for an organization to thrive.

What Is Benchmarking…and Why Should You Care About It?

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BRM Institute assembles a yearly report based on data collected from BRMs around the world. Currently, it has an emphasis on compensation, allowing you to easily compare what you make now to the reported salaries of other BRMs in similar roles.

The Great BRM Renaissance (and How the Evolved BRMP Plays a Role)

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Here at BRM Institute, we believe that the theory of relationshipism has the potential to change the landscape of organizations around the world. Relationshipism, being built on principles of cognitive science and social intelligence, provides infinite value as it expands the focus of society from shareholder value to the satisfaction of personal purpose, organizational purpose, and societal impact.

Now-to-New: How BRM Can Innovate Organizational Change

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As BRMs, we know that we will always be flexible and available to pivot when necessary. We also know that since our quest to harness value is never-ending, we will always be in the flux of change, and we will always have a static “now” which will evolve into “new” when changes are implemented…which is a cycle that will always continue.

A Simple Tool Provides Endless Value

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One of the most common challenges throughout the BRM community is communicating BRM value and impact to one’s organization. Another is dealing with issues that fall outside the realm of what they can control. Malini pointed out that one thing all BRMs can control is how they articulate their value, making sure to focus on sharing the value of the practice of BRM, rather than the value of the initiative.

The Path Toward a Relationship-Centered Organization

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It’s hard to believe we are already three days into the 2021 BRMConnect Global Conference. One session you’ll definitely want to catch is the Day 3 closing keynote by Elka Schrijver and Peter Lijnse, both of whom are exceptional BRM leadership coaches at Lead the Pack Consulting. Elka and Peter shed some light on what it means to be a relationship-centered organization, and they outlined a clear set of practical steps BRMs can take to help their organizations to get there.

Harvard Business School Case Study: The Tweedledee and Tweedeldum of Portfolio Management

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In this BRMConnect 2021 session, storytellers Svetlana Sidenko, and Xolani Ngwenya, the president of the IT chapter and the, director of information technology and service management respectively at Harvard Business School, discussed collaboration , and BRM role clarity in relation to portfolio management.

Remote Possibilities: How BRMs Can Lead the Way in a Virtual World

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In his session, “Building BRM as a Capability in a Remote World,” Suresh GP, the founder and managing director of TaUB Solutions LLP and an expert on all things BRM, explained that in this new, virtual world, authentic relationships and relationship-centered organizations are becoming more and more critical.

The Strength in Storytelling

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As we began Day 3 of the 2021 BRMConnect World Conference, we were most fortunate to have storyteller Debra Ialamov, the lead global IT PMO and technology BRM for clinical supply services at Catalent, to wake up our brains as she led her session, “Creating Deeper Connections Through Storytelling.” While sharing captivating stories to provide context, Debra furnished attendees with a wealth of information and examples about capturing our audience’s attention from the start and using their time wisely once you have it.

Pushing Past Labels to Reflect the Authentic You

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It’s the middle of Day 3 of the 2021 BRMConnect Global conference, and there’s no sign of slowing down with the energetic and inspirational sessions that we’re seeing! We’re excited to tell you about another one of our speakers for today, Nicole Eltom, who is a proud mom, successful triathlete, great friend, volunteer, community member—and who also just happens to be the vice president of customer relationship and solution management at TELUS.

Announcing the 2021 Global BRM Community Excellence Award Winners


We are excited to announce this year’s Global Excellence Award Winners, the most prestigious awards in the BRM community. Recipients of this year’s awards were nominated by their peers for outstanding service to the BRM community. Please join us in celebrating them at the 2021 World BRMConnect Virtual Conference.

Influence: The Social Currency of Relationships

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How much of your day do you spend influencing others? It’s the question Eric Bloom, an executive director at ITML Institute, asked at the beginning of his session, “Leading Through Influence and Professional Growth,” and it’s an important consideration for every BRM.

Social Capital is EVERYTHING in a Post-Covid World

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BRMConnect 2021 is in full swing, and in her presentation, “The BRM’s Role for Increasing Social Capital in a Post-COVID World,” Maureen Jesuthasan, a senior manager at West Monroe, reminds us that even—or perhaps especially—in a post-COVID world, the relationships we have with our co-workers are central to building and maintaining a thriving organization.

BRMs in Service to Others

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It’s the first official day of BRMConnect 2021 and Storyteller Kip Fanta, Principal, Kip Fanta Group, puts the BRM community in the right frame of mind with his eloquent presentation, Helping Others Thrive. BRMs understand that for an organization to thrive, it should be relationship-centered but knowing how to attain that goal can be challenging.

Why We Are Different (And why different is good!)

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Business relationship management unlocks an organization’s ability to thrive, and bring about meaningful lasting change. As such, we continue to anchor BRM as a fundamental necessity in every organization. BRM has evolved to change the lives of everyone we come into contact with, in a shared vision to improve ourselves, our organizations, and our world by connecting relationships with results.

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