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BRM Knowledge Path Continuing Professional Development

 

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The Root of BRM is More than IT and Business, it’s Human Connection

“People have lost the ability to connect and work together in a way that sparks creativity, that fosters chaos, (and) that supports failure,” Dizes said.
In an interview with CEO of APM Group Richard Pharro, Danielle Dizes, Knowledge Champion of BRM Institute, unpacks BRM philosophy, why it’s helping our global relationship crisis, and the benefits we’re reaping because of it.

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Harness the Power of Active Listening to Drive Better Results as a BRM

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As relationship navigators, BRMs succeed through connecting with others. If you want to improve efficiency and productivity in your next interaction, ask questions about how the other person is feeling and apply active listening techniques. You may surprise yourself by the transformative results you can achieve from these simple behavior changes.

Organization Membership

Organization Membership – Why Belonging Shapes Success

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An organization reaches top-level performance when its people feel empowered to pursue meaningful work connected by shared ownership of organizational values. BRM Institute organization membership provides world-renowned training, resources, and knowledge to help you cultivate meaningful professional relationships.

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How Educational Events Benefit You and Your Professional Development

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Marshall Berkin gave the keynote presentation at BRMConnect 2019 to demonstrate how TELUS successfully drove strategic value to their external partners. They integrated BRM within just 12 months and currently employ 93 BRMs, half of which are currently BRMP certified. Their team drove $14.6 million in incremental gross margin and a 23 percentage point increase customer satisfaction.

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181 CEOs Agree it is Not All About Profit

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At a Business Roundtable meeting, 181 CEOs agree that employees, customers and partners are just as essential as shareholders. Executive leaders are realizing that hard work deserves recognition, and people want to feel as if they are having a positive impact on their community and the world at large.

Did You Miss the World BRMConnect 2019 Gathering?

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It’s certainly possible that no three days were more jam-packed with knowledge offerings, mentorship opportunities, and new connections than BRMConnect 2019 in NOLA. The huge success of our latest conference is largely due to the engagement and involvement from our single global BRM community! Take a look at our BRMConnect 2019 highlights and what’s next!

Are You Living on Purpose?

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From moving personal stories to tactical advice for advancing Business Capability, Liz’s BRMConnect Closing Keynote demonstrated exactly the awesome power, empathy and creativity of a BRM. Discovering your purpose is an evolutionary process. Watch the livestream replay and download interactive tools to uncover your true purpose in life!

Stellar Communication Equals Successful Collaboration

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When aiming for successful collaboration, there is no “one-size-fits-all solution.” It’s a tailored, iterative process that considers the partner experience, and is driven by stellar communication through BRM. During the breakout session during BRMConnect 2019, Bob Roark explains Collaboration for Success.

Value Focused Organization: A BRM Institute Volunteer Working Group

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BRM Institute’s working group, Value-Focused Organization, is putting its efforts toward standardizing and validating the importance of value recognition within an organization. As one of the BRM Core Disciplines, the new value framework aims to track progress, identify ways of increasing value from strategic partnership between business and its business functions, and initiates feedback that triggers continuous improvement cycles.

The Most Highly Awaited BRM Event of the Year is Upon Us!

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Business Relationship Managers from around the globe are coming together to network, share, learn, and grow as we work collectively to advance and increase BRM success. With BRM leaders from organizations such as PepsiCo, TELUS, Progressive, and more, attendees will gain critical insights on how to advance their BRM capabilities and so much more!

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