Professional Development
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BRM Knowledge Path | Continuing Professional Development
5 Quick Steps to Get Your Development Dollars Approved
The question on every BRM’s mind right now is, “How do I get my training approved when the expense budget is being cut?” The answer: become the investment.
A Moment to Reflect: Three MBRMs Share Their Journey
The Master of Business Relationship Management (MBRM) is recognized as the culmination of a BRM professional’s career, representing the highest level of expertise and commitment to the field. This designation reflects not only a profound understanding of the principles and practices of Business Relationship Management but also the ability to apply this knowledge to drive strategic outcomes within organizations. We sat down with three BRM professionals to reflect on their experiences of how this milestone has impacted their personal and professional lives. Here’s what we learned…
The Power Duo: How BRM and ITIL Collaborate to Drive Value
So, when thinking of Service Management, think of Cola because ITIL is the biggest and best-known soft drink brand. Usually when people ask for ‘a coke,’ what they mean to say is ‘they want a cola. Similarly, most people talk of ITIL when they really mean ‘excellent customer services.’ Before we delve further, let’s first dispel a certain myth – ITIL is about IT. This is false, though it was true in the 1980s/90s when ITIL first emerged as the Information Technology Infrastructure Library, but since then, technology (IT) has pervaded every aspect of consumerism and business interfaces.
The Value of Business Relationship Management: Insights from Mayo Clinic’s Leadership
As organizations increasingly explore the potential of Business Relationship Management (BRM), many CIOs find themselves grappling with how to justify what appears to be an added cost in an era of stringent cost management. Neal Sanger, a key member of Mayo Clinic’s CIO executive leadership team, sheds light on how CIOs can effectively rationalize the BRM capability. According to Sanger, it’s crucial for CIOs to frame BRM not merely as an additional expense, but as a strategic investment that enhances organizational convergence, optimizes resource utilization, and drives innovation.
Empowering Municipalities through Strategic Business Relationship Management
Municipalities today face a myriad of challenges that hinder their ability to drive meaningful transformation and deliver value to their communities. From transformation spending that fails to bring about real change to a non-collaborative culture and functional silos, the obstacles are numerous and complex. In this context, the role of Business Relationship Management (BRM) becomes critical. Misunderstanding business needs is a common plight. Inadequate stakeholder engagement creates a disconnect between the solutions delivered and the community’s actual requirements. This gap is particularly problematic without a framework for value recognition. Without metrics and frameworks to measure and demonstrate the value of initiatives, it becomes challenging to justify investments and sustain stakeholder support.
Evolve Your Culture of Collaboration With Business Relationship Management
The BRM capability assumes responsibility for diligently overseeing the continual enhancement of the quantity and caliber of impactful work relationships. This proactive approach contributes to the ongoing evolution of a collaborative culture, fostering an environment that consistently amplifies the inclination to collaboratively shape valuable outcomes. While a shift in purpose undoubtedly drove change, the primary catalyst for Microsoft’s remarkable resurgence lies in overhauling its corporate culture, realigned to support its newly articulated mission and address latent needs. The core of this strategic shift was moving away from a competitive, zero-sum-game approach where one’s gain is another’s loss.
How Using Business Relationship Management Helps Build Partnerships
Building partnerships means cultivating and advancing positive relationships characterized by shared ownership of risks, responsibilities and resources and a shared goal of achieving successful, impactful outcomes. Every organization has an intricate web of working relationships – some of which stand out as exceptional, genuine partnerships that resonate with each person involved. In this installment of our blog series on the basics and benefits of BRM, we’ll explore the importance of cultivating high-quality partnerships, the mindset required to build them, and a framework to help organizations nurture and mature these partnerships.
The Top Ten Reasons to Attend BRMConnect
BRMConnect is not just a conference; it’s an experience that brings together the brightest minds and the biggest legends in the BRM industry. Attendees have the opportunity to learn from top BRM leaders, gain actionable knowledge, and stay updated on the latest trends and advancements in the field. Additionally, the event offers a chance to earn valuable CPDs, ensuring that your CBRM credential remains current. Set in the beautiful and culturally rich location of Puerto Rico, BRMConnect 2024 promises to be an unforgettable event that combines professional growth with an enriching experience.
How Business Relationship Managers Help Unlock Your Company’s Value
In part two of this four-part series, we covered the basics of business relationship management and described how this framework acts as a capability, discipline and role to evolve culture, build partnerships, drive value and satisfy purpose. In this article, we’ll break down how the role of a business relationship manager applies the capability to identify and deliver value within your organization – and why doing so is important.
What is Business Relationship Management and How Can it Help Your Organization?
Many organizations don’t have a centralized approach to achieving business value, causing divisions in culture, workplace silos and waste. According to The Harvard Business Review, when specialists work together across the boundaries of their expertise, their firms earn higher margins, inspire greater client loyalty and gain a competitive edge. But how can you combat the constant threat of fragmentation through growth and disruption? Many businesses are turning to business relationship management (BRM), a core competency offering a holistic, people-centric solution. As an example of how you can successfully apply BRM as a capability to acknowledge and respond to business challenges, we’ll look at the Honda Manufacturing of Alabama (HMA) facility.
Celebrate World #BRMWeek
World #BRMWeek which honors all of the work you do for your organization week-long celebration of all things BRM! Want to take part in the festivities worldwide? Take a look at the week of events we have planned for you and your team!
Building Your BRM Capability Evolution Map: A Practical Application
The practical application approach outlined here has been successfully utilized by a wide range of organizations, from small start-up companies to some of the largest public and private entities around the globe. Its versatility and effectiveness make it applicable across various industries, providing a robust framework that assists functions in achieving strategic partner maturity. Whether you’re a burgeoning enterprise or a well-established organization, this approach can help you enhance your BRM capabilities and drive significant business value.
BRM- New Age or Timeless?
The question of how old or new BRM is becomes irrelevant. What is clear is that IT leaders, along with their teams, need to shift mindsets and behaviours to embrace the collaborative, relationship-focused approach that BRM represents. This is an ongoing effort that requires dedication and a commitment to evolving with the changing times.
Zoom Into Knowledge: E-Learning for BRMs
E-learning offers a cost-effective alternative, removing geographical boundaries and facilitating widespread access to invaluable knowledge. BRMs embracing self-paced and e-learning options are gaining an incredible advantage in pursuing continuous growth and knowledge acquisition. No longer bound by the constraints of traditional classroom-based training, the flexibility inherent in self-paced and e-learning courses enables professionals to embark upon a learning journey infused with autonomy.
Mastering Your BRM Toolkit….. On Demand!
On April 24, 2024, the single, global BRM community came together for a powerful virtual event that offered essential learning for professionals at all levels.
This exciting event, Mastering Your BRM Toolkit, offered with a range of workshops which covered topics like how to utilize the RSOAP, value documents, Growing Relationship Maturity and much more. Attendees had the opportunity to experience a live Q&A with presenters and tap into expertise & knowledge to needed to start applying these tools to their own practice.
If you couldn’t attend this event live….we’ve got great news for you!
The Key Ingredients of a High-Performing BRM Team
BRM teams serve as the linchpin between various business units, ensuring alignment between technology solutions and organizational goals. However, not all BRM teams are created equal. Some soar while others struggle to gain traction. So, what sets apart a high-performing BRM team from the rest? Let’s delve into the key ingredients that make them successful.
You’ve Got Your BRMP® ….Now What?
You’ve earned your BRMP, well done! But what comes next? Here is a comprehensive guide to the next six weeks after you’ve earned your BRMP. By following the six week action plan, you can capture the full value of your BRMP certification and position yourself as a strategic partner within your organization. Embrace each opportunity for growth and continuous learning, and empower yourself to drive positive change and innovation on your professional journey.
Certification Preferred – The New Business Standard
Through the training and certification process, professionals learn the ins and outs of the art and practice of Business Relationship Management and are equipped with a wide range of practice-proven techniques and frameworks at every stage of the BRM role maturity allowing them to make immediate meaningful contributions to their organization’s bottom line.