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How DCMA Put Business Relationship Management to Work | Case Study
Those BRMs soon found the root problem: nobody owned the work of getting requests ready for a decision. Instead of building a parallel structure, they stepped in to reconstitute the agency’s capability boards. They didn’t have decision authority. Their job was to make sure every request reaching a board was clear, complete and tied to strategy.
Introducing ALIGN: BRM Meets AI
AI is changing everything about how organizations work. It’s changing nothing about what makes a great BRM. AI cannot navigate relationships, bridge strategy and execution, or earn trust with anxious business partners. That’s still your job, and it’s more important than ever.
But without the right literacy, language, and confidence, BRMs end up on the sidelines of the most important conversations in their organizations. ALIGN changes that. ALIGN is about where the BRM role goes from here, and how you lead that evolution
Introducing REMI: The Only AI Coach Built on the Source of Truth for BRM
Ask a general-purpose AI tool about business relationship management and you’ll get a general answer. It may sound confident, and even be partly right. But where did it come from? All other AI tools draw on everything they have been trained on, blog posts, forum threads, public frameworks, even well-meaning guesswork. For the BRM discipline, where proven practices matter, “sounds about right” isn’t good enough. When you’re preparing for a conversation with a senior executive, working to demonstrate value to your business partners, or even studying for the BRMP®, you need guidance built on something solid. That’s why we built REMI. The only AI coach and agent that is built on the BRM Body of Knowledge (BRMBOK®), the foundation of the BRM discipline.
The 2026 BRMConnect: Three Days that Redefine What BRM Can Do
Another World BRMConnect is in the books, and what a week it was! Business Relationship Managers from around the globe gathered in Denver for three days of learning, connection, and more than a few laughs. From Malini Jayaganesh’s opening keynote on building momentum that lasts, to storyteller sessions on trust, technology, and the human side of AI, to a closing reminder that leadership starts with you, one thread ran through it all: technology keeps changing, but it’s people and the relationships between them that make everything work. Here’s a look back at three days that redefined what BRM can do, and the big news about where we’re headed in 2027.
Trusted by some of the largest and smallest global companies in the world. To name a few:
Aflac
Alberta Health Services
Alpura
Bristol Myers Squibb
Brunswick
Blue Origin
Catalent
Centene
Choctaw Nation
Church & Dwight
Cleveland Clinic
Daiichi Sankyo
Deloitte
Department of Veterans Affairs
Federal Aviation
Franciscan Alliance
Government of Canada
Hackensack Meridian Health
HUB International
Huntsman Europe
Intermountain Healthcare
LUMA Energy
Mayo Clinic
Medtronic
Miami-Dade County
Mount Sinai
National Aeronautics and Space Administration
Orlando Health
Parsons
Raytheon Technologies
Reserve Bank of Australia
Seagen
Sentara Health
South African Reserve Bank
Stanley Black and Decker
State of Louisiana
State of Michigan
TELUS
The Boston Beer Company
The Sherwin Williams Company
The University of Birmingham
UNICEF
United Nations
United States Department of Agriculture
University of Washington
USDA
Vanguard
Wolters Skluwer
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