Frequently Asked Questions

Q: How do I join BRM Institute?

A: Easy! Click here to join!


Q: How much is BRM Institute membership? What types of membership do you offer?

A: Our Professional Membership is $225 USD per year

BRM Explorers: Stay informed about the latest BRM trends and upcoming events. Becoming a member of the BRM Explorers community is FREE.

For more information on AcademicCorporate Discounts, Strategic Partner.

Email Us!  for more information.


Q: How do I renew my BRM Institute membership?

A: Please click here to renew.


Q: What are the benefits of becoming a professional member?

A: Access to the BRM Body of Knowledge or BRMBOK™   in our Online Campus, networking with professionals worldwide, joining BRM Communities of Interest, getting discounts on events such as BRMConnect and publications, exclusive free downloads of knowledge content, and full access to our webinar symposium with hundreds of free webinars from experts and industry leaders in the field. Learn about the benefits here.


Q: I am new to the role, where do I find more information on the BRM role?

A: Find more info here


Q: How do I download the free BRMP guide?

A: Follow the following steps to download your free BRMP Guide:

  1. Click here.
  2. Select “Add to Cart” under the eBook format. This will add it to your cart for “$0.00/Free” as a member benefit.
  3. Click “submit”
  4. Click “View” to download the PDF:
  5. Click “Download”

 

 

 

 

Q: What is the registration fee?

A: See conference details here


Q: Where will the conference take place?

A: The 2024 BRMConnect Conference will take place in San Juan, Puerto Rico.

San Juan Marriot Resort and Stellaris Casino

1309 Ashford Ave, San Juan 00907 PR

Discounted BRMConnect Hotel Room Rate 


Q: What is the best method of transportation to/from San Juan?

A: Airplane: Details coming soon!


Q: What are the best ways to get around San Juan?

A: 

 

Q: What is included with registration?

A:

  • Attendance to the conference (Includes Breakfast, lunch, and snacks during breaks)
  • Attendance to all Storyteller Sessions
  • Attendance to the after hour events (Includes Hors d’oeuvres)
  • Certificate of Attendance and 22 CPD Credits
  • On-demand access to Storyteller presentation slides in the Online Campus for the lifetime of your membership.
  • Access to the BRMConnect App

 


Q: What discounts are/not available?

A: The following discount types are available for BRMConnect:

  1. Members by Anniversary Date
  2. Group = 5 or more attendees will receive 10% off each ticket. Can be combined with Early Registration discounts.
  3. Storyteller = Approved Storytellers will receive a special discounted rate.

Unfortunately, the following discount types are NOT available for BRMConnect:

  • Government
  • Academic

Q: Can I add the Professional Membership onto my Registration?

A: Yes, you can add it to the shopping cart and pay for both the BRMConnect event registration and Professional Membership on one invoice.


Q: What is the dress code for this event?

A: The conference dress code is all business casual. This includes the conference and welcome reception. Please keep in mind that the average temperatures in San Juan are warm.


Q: Do you have a business case to support attending BRMConnect Conference and Knowledge Offerings?

A: Download the BRMConnect Business Case

Download the BRMConnect Customizable Justification Letter

 


Q: How many CPDs are granted to CBRMs for attending the BRMConnect Conference?

A: BRM Institute grants 22 CPDs towards CBRM certification. If you are trying to use your BRMConnect Conference attendance towards another organization’s PDU/CEU requirement, you will need to contact that organization directly to inquire if BRM Institute events qualify for their credits/units.


Q: What is the cancellation policy?

A: There are no cancellations or refunds. All sales are final. Registration fees are non-refundable.

If you are unable to attend in-person or virtually (if applicable), you have the option to transfer your registration to another person within your organization. Registration changes need to be submitted in writing at least 5 (five) business days before the event to ensure all platform credentials are configured properly and provided in advance.


Q: What happens if the event is not able to be in-person?

A:If the event is deemed unsafe or unable to be presented in-person by federal or local regulations, the event will switch to 100% virtual, and all attendees with an in-person registration will be switched to virtual registrants.


Q: What are my options if I am unable to pay for my registration fee via credit card?

A: Paying via Alternative Payment Methods: If sending payment by any of the following methods, please contact the BRMConnect Events Team: http://brm.institute/contact. Provide a full description of your BRMConnect registration details including the name of attendee(s), member/non-member status, and if any Knowledge Offerings are to be included with registration.

Money Transfer:

Full Business Name
Company Address
Contact Name, Phone, and Email AddressBusiness Relationship Management Institute, Inc.
3340 Peachtree Road, Suite 1800
Atlanta, GA  30326
United States of America

Bank Account:

Wire Routing Transit Number (ABA): 065000090
SWIFT: HIBKUS44
Account Number: 7527912584
Bank Name: Capital One
Bank City, State: New York, NY

Via Check:

Attn: BRMConnect Registrations
Business Relationship Management Institute, Inc.
3340 Peachtree Road, Suite 1800
Atlanta, GA  30326
United States of America

 

Q: How do I get BRMP®, CBRM® or MBRM® certified?

A: The following are how to get the different certifications:

  1. To become BRMP®certified, you must first take the BRMP® certification course and exam through one of our Knowledege Providers (KPs). You can find a list of scheduled courses on our BRM Events calendar. You can also use this Request for Proposal form to solicit proposals from our Registered Providers.
  2. To become CBRM® certified, you must first have your BRMP® certification as a prerequisite, then you must take the CBRM® certification course and exam through one of our KPs.
  3. To become MBRM® certified, you must first be a Professional Member of BRM Institute, acquire/maintain your BRMP® and CBRM® certifications as a prerequisite, acquire 100 hours between Knowledge and Community Involvement, attend the Strategic Partnering Approach (SPA) Workshop, agree to the BRM Code of Ethics, obtain three (3) BRM Certificate of Experiences from different Knowledge Offerings and submit a Dissertation in the form of a document or presentation.

Q: What is the difference between the certifications?

A:  The following explains the difference between the certifications:

  1. The BRMP® is a foundational-level course, perfect for anyone wanting to learn more about the BRM capability or just getting started as a BRM in the field.
  2. The CBRM® is a practitioner-level course for BRMs with experience who are seeking to expand their understanding of the discipline in greater detail. The BRMP® is a prerequisite of the CBRM®
  3. The MBRM® is a culmination of learning and experience to demonstrate mastery in business relationship management.

Q: Do the certifications expire?

A:  The following explains the terms of the certifications:

  1. The BRMP® does not expire.
  2. The CBRM® expires after 3 years from the exam pass date, however, can be renewed.
  3. The MBRM® does not expire.

Q: Can I study for the certification exams on my own?

A: No, you cannot self-study and take the exam on your own. Since the course provides BRMs with the unique opportunity to partake in group exercises and learn from the experts themselves, we find the course to be a necessary precursor to the exam. There is a self-paced course available which has an exam when completed. The legacy BRMP is available as a self-paced course, the latest BRMP self-paced course will be available during Q2/Q3 of 2022.


Q: Can I attend the course and exam online?

A: Yes! In addition to in-person classroom courses, both BRMP® and CBRM® courses and exams are offered virtually in various cities and countries. The courses are also available via computer-based training. You can see all scheduled courses in our Calendar where you can filter by 1) Category (course type), 2) Venue (location), or 3) Provider (RP). calendar-filter


Q: When are the BRMP® and CBRM® courses scheduled?

A: You can see all scheduled courses in our Calendar where all courses are sorted by date.


Q: How much are the course and exam?

A: Our KPs set their own rates for the courses. To see the fees specific to each KP, please visit their individual sites here.


Q: Is there a limitation on how many times the certification exams can be taken if I fail?

A: No, there are no limitations.


Q: Is there a time limitation for taking the CBRM after the BRMP?

A: No, there is no time limitation.


Q: If I take the BRMP onlinewith Proctor U, which version should I be selecting?

A: Select the “Live” version.


Q: Is there a particular Knowledge Provider (KP) you recommend?

A: Yes and no—because we recommend them all! Each KP has gone through APMG’s extensive accreditation process, and they are all extremely talented and knowledgeable trainers. We encourage everyone to do their research and visit each KP’s website to find the one that best suits your individual needs.


Q: How do I become an Knowledge Provider to deliver the certifications?

A: To become an KP, you must take and pass the exams with an elevated score (40 correct out of 50). A trainer application must be submitted by the sponsoring ATO to their relevant APMG-International office.


Q: How can I get information on group training for my organization?

A: Easy! You can fill out a Request for Training Proposal that will be sent to all of our KPs for bids.


Q: I am an experienced BRM and love writing, sharing, and helping others. How can I share my experience with my fellow BRMs?

A: We love member involvement! An exclusive benefit of becoming a BRM Institute member is the ability to join the BRM Contributor Network, which is a program designed to help experienced BRMs gain exposure as a thought leader in the field and play an active role in the future of BRM.


Continuous Professional Development (CPD) Units/Credits 

Q: Are there CPD requirements for the BRMP® and CBRM® certifications?

A: There are no PDU requirements with the BRMP certification. However, the CBRM does have CPD requirements of 40 CPDs every year (120 CPDs total over the three-year certification period) plus a Certification Maintenance Fee (CMF) of $85USD on the third anniversary of their CBRM certification. CMF fees are waived for current Professional BRM Institute members.

Q: How do I login?

A: On the BRM Institute landing page, navigate to the top right hand corner of your screen to find the “login” area and sign in with your own unique credentials.


Q: How do I update my profile image?

A:  At the top right hand corner of the page, hover your cursor over your name and you’ll find a dropdown menu where you can select your profile.

Go to the “overview” page of your profile and you can update your image there.


Q: How do I update my personal information in my profile?

A:  In the overview section of your profile, navigate to the “account” tab and then you can select the personal information you update in your profile. Be sure to fill out as much information as possible because it will allow us to connect you to BRM Community groups that match your industry, interest and geographical location to better support you in your BRM role and journey!


Q: Where do I update my industry, expertise and function?

A: While you’re under the account tab, navigate to the personal information section and then you can update your profile to completion. Check out this screenshot below to help!


 

All candidates will be informed formally of their result by APMG. Successful candidates will receive an e-certificate and digtal badge. Update your network with your new skills to get the recognition you deserve.

To claim and share your digital badge, please follow these steps.

  1. Log on to the APMG Candidate Portal. Click Create Badge.

2. Accept your Digital Badge.

 

3. Select your social media platform and share it!

Find out more by visiting APMG International

 

Q: How do I sign up for an Strategic Partnering Approach Workshop?

A: To sign up for a Strategic Partnering Approach workshop please visit the events page on our public website. You can scroll through each offered event or specifically sort by the Strategic Partnering Approach category. If you are looking for an SPA Workshop for your BRM Team, you can fill out a Request for Training Proposal.


Q: Is there a particular Knowledge Provider you recommend?

A: Yes and no—because we recommend them all! Each Knowledge Provider has gone through APMG’s extensive accreditation process, and they are all extremely talented and knowledgeable trainers. We encourage everyone to do their research and visit each KP’s website to find the one that best suits your individual needs.


 

Q: How can I get information on group training for my organization?

A: Easy! You can fill out a Request for Training Proposal that will be sent to all of our RPs for bids.


 

 

Continuous Professional Development (CPD) Units/Credits 

Q: Are there CPD requirements to attend BRM Institute Knowledge Offerings?

A: There are no PDU requirements for BRM Institute Knowledge Offerings.


Q: Are CPDs awarded for BRM Institute Knowledge Offerings?

A: Yes, CPDs are awarded based on the length of the offering.  

Q: How do I become an Knowledge Provider (KP)?

A: To learn more about becoming a Knowledge Provider (KP) please visit the KP overview and if interested, then fill out this form so we can discuss this opportunity with you further! We will then review your entry and contact you for further instruction.


Q: What are the qualifications to be an KP?

A: Qualifications are dependent upon the BRM Institute Knowledge Offering your organization wants to deliver. For more information please complete the Knowledge Provider Inquiry Form


Q: How do I apply to be an KP?

A: Be sure that you’ve gotten in contact with us first! If you have done so, and you’re ready to seal the deal, fill out the KP application form here.


 

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