From Value to Impact: Powering Your Partnerships

In this dynamic age of automation and AI, the essence of human connection has never been more vital. Authentic relationships can revolutionize both personal and professional spheres, elevating client satisfaction and strengthening organizational culture.

Join us for an interactive and engaging keynote session that promises actionable insights and transformative tools. You’ll walk away ready to:

Show Genuine Interest: Cultivate deep client and stakeholder relationships and build unwavering trust.
Put Empathy into Action: Turn interactions into meaningful connections through empathy and understanding, boosting satisfaction and loyalty.
Master Connection Skills: Enhance your business relationships with active listening, emotional matching, and engaging dialogues to build collaborative work environments.

Details Coming Soon!

Break Down Silos Across Your Technology Org

What’s the priority? What is incoming? Has anything changed?; Learn where you can optimize costs by finding out where your CIO/CFO’s biggest budget concerns are related to technology during this session.

From BRM to the C-Suite: 7 Leadership Skills for 2030

 In today’s rapidly changing world, business relationship managers (BRMs) are playing an increasingly important role in helping organizations achieve their goals. As BRMs move up the corporate ladder, they need to develop a new set of leadership skills in order to be successful in the C-suite. This presentation will identify seven key leadership skills that BRMs need to develop in order to be successful in 2030.

In addition to the seven key leadership skills, the presentation will also cover:

-The changing role of the BRM
-The challenges and opportunities facing BRMs
-How BRMs can prepare for the future of work

Does your organization struggle with the concept of Value Plans (BRM) and Value Delivery Plans (Product/Agile)? This session will discuss similarities and differences between the two and how they work together to produce business outcomes.

Your Most Honest Self: Personal Strategies for Building Meaningful Relationships

This session will cover five concepts that BRM’s can use to forge stronger relationships. Learning, listening, clear communication in direction and language, and building trust. 

Joy and Happiness at Work: Tales from the Brain for BRMs

Let’s explore the intersection of positive psychology and soft skills. This session will offer strategies and tools to enhance emotional intelligence and foster stronger interpersonal connections. Through an engaging narrative of neuroscience and practical anecdotes, attendees will gain insights into the benefits of cultivating joy and happiness in their professional lives as Business Relationship Managers (BRMs).

Designing Memorable Experiences 

Dive into the world of service innovation and learn how to transform ordinary transactions into extraordinary experiences. Explore the ecosystem, empathy, and stimulation required to provide exceptional service.

Mastering the Art of Influence

Behavioral science shows us that projecting warmth is key to having influence. What other attributes, besides likeability, are key to influencing change within an organization? Learn how to build and use influence by first connecting, then leading.

The Bridge Year, actionable strategies to bring teams together

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Functional Relationship Management

 Details coming soon!

Defying Gravity: Launching a BRM Program to Support the Exploration of Air & Space

Learn how the team at The National Aeronautics and Space Administration successfully implemented their BRM program. From the initial stages of the program to redesign, and building strong relationships to create collaboration between mission and IT. In this session, attendees will learn how to develop a vision for your BRM program, build a BRM program that aligns with internal goals and desired outcomes and meeting the needs of your business partners.

Eliminating Barriers to AI Innovation – The Power of BRM

Too often, healthcare professionals and healthcare IT divisions find themselves in conflict despite having nearly identical goals of improving patient care, reducing burden on providers, and providing care to patients at lower costs. This is particularly evident in attempts to use artificial intelligence to provide better patient care and reduce burden on caregivers – and the BRM role is perfectly positioned to help. 

 Details Coming Soon!

The Power of Positive Speaking

In this session, Victoria will share the power of positive speaking and how you can change your outlook through a few simple exercises. Positive thinking is valuable in how you can set a plan/goals but the power of positive speaking (words out loud) ensures successful execution.

Coming Soon!

Building an Effective BRM Playbook

Have you and your team struggled with inconsistent processes across your BRM capability? Have you wondered what others in your role are doing to give business partners a consistent experience? Attend my fireside chat to learn about BRM Playbooks.

Get the Best – Leave the Rest

Want to select the best technology – ask the right questions and make the vendors answer. During this one-hour session we will discuss what makes a good competitive solicitation. You will hear tips and best practices for engaging stakeholders such as customers, finance, legal and others to create and solicit for solutions that solve business problems your customers are sharing.

Empowering Connections: How LUMA Energy ignites strategic technology alignment for the business and our customers

Join us for an insightful session on scaling a Business Relationship Management (BRM) team at LUMA. We’ll share key lessons learned, including strategies for building executive value and establishing a robust prioritization and decision-making framework. Gain valuable insights to enhance your BRM team’s effectiveness and drive organizational success.

Empowering Connections: How LUMA Energy ignites strategic technology alignment for the business and our customers

Join us for an insightful session on scaling a Business Relationship Management (BRM) team at LUMA. We’ll share key lessons learned, including strategies for building executive value and establishing a robust prioritization and decision-making framework. Gain valuable insights to enhance your BRM team’s effectiveness and drive organizational success.

The BRM Role in the Shepherding the GenAI Revolution

In this timely session, Rajesh will share how business professionals and BRMs  can understand and leverage Gen AI capabilities to best deliver business value to our technology and business partners. Don’t miss this important Storyteller session!

Gamified Change Management – The BRM Role in Influencing Organizational Change

According to Peter Drucker, “Culture eats strategy for breakfast, operational excellence for lunch and everything else for dinner.” Many have experienced an unsuccessful rollout of a strategic project in our professional careers, such as the failed implementation of a new technology or a process change that is never fully adopted. Learn how the Business Relationship Manager can support the integration of OCM into the project lifecycle at scale through a hands-on, gamified change management event! Let’s play!

Join us as we delve into the transformative journey of the Division of Student Affairs at Texas A&M University, where we celebrate 15 years of strategic enhancement in business relationship management. Starting from the ground up, we embraced a culture of continuous improvement, integrating best practices and fostering a shared vision to strengthen our IT and business partnerships. This collaborative effort not only revolutionized our internal processes but also paved the way for the launch of an innovative degree program tailored to equip Aggies with the skills for tomorrow’s challenges. Discover the power of relationships and shared goals in driving change and fostering academic excellence.

Blueprint for Success: Building Your BRM Team from Scratch – Essential Strategies and Mistakes to Avoid

In this practical workshop, participants will learn the critical steps to launch a Business Relationship Management (BRM) team successfully. Knowing the right approach from the start is invaluable. Many BRM teams begin with missteps and face the challenge of course corrections months or even years later. However, with the proper foundation, you can set your BRM team on a path to immediate and sustained success. This session emphasizes the importance of starting strong and avoiding common pitfalls that have hindered many.

Harmonizing Standardization and Customization in BRM: Insights from Mayo Clinic’s Journey

Join us for an engaging panel discussion featuring members from the Mayo Clinic’s Business Relationship Management (BRM) team as they delve into the nuances of enhancing BRM capabilities across diverse business units and regions

The Heart of the Digital Workplace

In this dynamic and insightful presentation, I invite you to embark on a transformative journey into the heart of the new digital workplace. As we navigate unprecedented technological advancements and embrace the dawn of a new era in work culture, it’s crucial to equip ourselves with the human centric tools to thrive rather than just survive.

Harmonizing Standardization and Customization in BRM: Insights from Mayo Clinic’s Journey

Join us for an engaging panel discussion featuring members from the Mayo Clinic’s Business Relationship Management (BRM) team as they delve into the nuances of enhancing BRM capabilities across diverse business units and regions. Over the past few years, the team has expertly navigated the challenges of applying consistent techniques and tools while catering to the specific needs of individual units. This session will explore their strategic approaches, including the implementation of role clarity, snapshots, RSOAPs, Strategic Relationship Plans, and Relationship Maturity Assessments, to foster successful business relationships and achieve results focused on patient care. Gain firsthand insights on balancing standardization with customization to maximize BRM effectiveness within a complex organization.

Harmonizing Standardization and Customization in BRM: Insights from Mayo Clinic’s Journey

Join us for an engaging panel discussion featuring members from the Mayo Clinic’s Business Relationship Management (BRM) team as they delve into the nuances of enhancing BRM capabilities across diverse business units and regions

WHY Role Clarity

WHY should we define the BRM capability within an organization. What are the benefits and Impact of doing this? In this session, Tezcan Vincent will share her experience around defining role clarity.

WHY Role Clarity

WHY should we define the BRM capability within an organization. What are the benefits and Impact of doing this? In this session, Tezcan Vincent will share her experience around defining role clarity.