The Path Toward a Relationship-Centered Organization

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It’s hard to believe we are already three days into the 2021 BRMConnect Global Conference. One session you’ll definitely want to catch is the Day 3 closing keynote by Elka Schrijver and Peter Lijnse, both of whom are exceptional BRM leadership coaches at Lead the Pack Consulting. Elka and Peter shed some light on what it means to be a relationship-centered organization, and they outlined a clear set of practical steps BRMs can take to help their organizations to get there.

Harvard Business School Case Study: The Tweedledee and Tweedeldum of Portfolio Management

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In this BRMConnect 2021 session, storytellers Svetlana Sidenko, and Xolani Ngwenya, the president of the IT chapter and the, director of information technology and service management respectively at Harvard Business School, discussed collaboration , and BRM role clarity in relation to portfolio management.

Remote Possibilities: How BRMs Can Lead the Way in a Virtual World

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In his session, “Building BRM as a Capability in a Remote World,” Suresh GP, the founder and managing director of TaUB Solutions LLP and an expert on all things BRM, explained that in this new, virtual world, authentic relationships and relationship-centered organizations are becoming more and more critical.

The Strength in Storytelling

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As we began Day 3 of the 2021 BRMConnect World Conference, we were most fortunate to have storyteller Debra Ialamov, the lead global IT PMO and technology BRM for clinical supply services at Catalent, to wake up our brains as she led her session, “Creating Deeper Connections Through Storytelling.” While sharing captivating stories to provide context, Debra furnished attendees with a wealth of information and examples about capturing our audience’s attention from the start and using their time wisely once you have it.

Pushing Past Labels to Reflect the Authentic You

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It’s the middle of Day 3 of the 2021 BRMConnect Global conference, and there’s no sign of slowing down with the energetic and inspirational sessions that we’re seeing! We’re excited to tell you about another one of our speakers for today, Nicole Eltom, who is a proud mom, successful triathlete, great friend, volunteer, community member—and who also just happens to be the vice president of customer relationship and solution management at TELUS.

Announcing the 2021 Global BRM Community Excellence Award Winners

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We are excited to announce this year’s Global Excellence Award Winners, the most prestigious awards in the BRM community. Recipients of this year’s awards were nominated by their peers for outstanding service to the BRM community. Please join us in celebrating them at the 2021 World BRMConnect Virtual Conference.

Influence: The Social Currency of Relationships

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How much of your day do you spend influencing others? It’s the question Eric Bloom, an executive director at ITML Institute, asked at the beginning of his session, “Leading Through Influence and Professional Growth,” and it’s an important consideration for every BRM.

Social Capital is EVERYTHING in a Post-Covid World

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BRMConnect 2021 is in full swing, and in her presentation, “The BRM’s Role for Increasing Social Capital in a Post-COVID World,” Maureen Jesuthasan, a senior manager at West Monroe, reminds us that even—or perhaps especially—in a post-COVID world, the relationships we have with our co-workers are central to building and maintaining a thriving organization.

BRMs in Service to Others

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It’s the first official day of BRMConnect 2021 and Storyteller Kip Fanta, Principal, Kip Fanta Group, puts the BRM community in the right frame of mind with his eloquent presentation, Helping Others Thrive. BRMs understand that for an organization to thrive, it should be relationship-centered but knowing how to attain that goal can be challenging.

Why We Are Different (And why different is good!)

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Business relationship management unlocks an organization’s ability to thrive, and bring about meaningful lasting change. As such, we continue to anchor BRM as a fundamental necessity in every organization. BRM has evolved to change the lives of everyone we come into contact with, in a shared vision to improve ourselves, our organizations, and our world by connecting relationships with results.

work life balance

Can BRM work in a remote world?

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As we adapt to an increasingly remote world, effective BRM is even more important.

How Relationships Can Change the World

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Results-oriented relationshipism has existed since the beginning of time, it just didn’t have a name. Now it does, and it’s here to stay.

The Key to Thrive: Suresh GP, MBRM, Weighs In

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The Key to Thrive: Real BRMs Weigh In to discuss the tools, techniques and resources that helped them advance their BRM role. Read the full article to learn what they revealed.

Top Five Traits to Cultivate to Thrive as a BRM

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A good BRM will take this skillset, and use it to harness the abilities of multiple teams throughout the organization, thereby bringing value to the organization by thinking outside of the box to connect the dots regarding what needs done and who can best do it., BRMs also discover win-win opportunities for both the organization and the teams within it, and they will help to both manage and exceed expectations.

BRM Volunteers Leading the Way

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As another summer draws to a close and we head toward BRMConnect 2021, BRM Institute would like to give a shout out to a few exceptional BRMs business relationship managers (BRMs) who have recently taken on new volunteer leadership roles on the BRM Institute Executive Council and Knowledge Team.

The Key to Thrive: Jeremy Semmelroth, BRMP, Weighs In

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The Key to Thrive: Real BRMs Weigh In to discuss the tools, techniques and resources that helped them advance their BRM role. Read the full article to learn what they revealed.

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