Business relationship management is a capability designed to stimulate, surface, and shape business demand across all functions (business units, value streams, sales, marketing, technology, HR, finance, etc.) and ensure that the potential business value from satisfying that demand is captured, optimized, and recognized. A strong BRM capability converges cross-functional teams and eliminates value-depleting organizational silos. It strengthens collaboration and drives a culture of creativity, innovation, and shared ownership across the enterprise so that holistic, innovative, and value-driven strategies are created and deliver their intended business value results.
Helpful Strategies to Increase Your Self-Awareness
In many ways, we are controlled by our emotions. Yet, we often remain blissfully unaware of their power over us, let alone how to control the outbursts that occur. However, the ability to control our reactions remains critically important in handling difficult or stressful situations.
When it Comes to Work-Life Balance, We Are what We Think
If you are fortunate, your work becomes a natural, organic part of your ideal life, requiring minimal effort to balance. For many, however, finding a compromise between the work you do to support yourself and the life that makes it all worthwhile can be a challenge.
Why Identifying Your Values Can Make You A Better Decision Maker
Once you turn your gaze inward and strive to know your authentic self, you can turn that knowledge outward. With practice, you’ll become more comfortable with the world around you, and can more easily provide benefit to others – because values are contagious when they drive the decisions you make every day.
Adopting a Shared Language Drives Business Value
To navigate today’s interconnected business world, leaders, entrepreneurs, and teams must build bridges with language, not walls. Although this feat proves difficult, you can establish shared language through a variety of methods.
The Little-Known Strategy for Organizational Adaptability
The concept of zero-based principles, when applied to an organization, promotes productivity and increased business value through flexibility. Rather than squander energy supporting an antiquated system of separation, zero-based principles provide easy, transparent access to organization-wide data, which ultimately encourages collaboration and increases productivity.
Knowledge: The Secret Formula for Innovation
As Benjamin Franklin once said, “An investment in knowledge pays the best interest.”
Indeed, investing your time, energy, and efforts into obtaining knowledge can be a far more valuable investment than stocks, bonds, and even real estate.
Intangible Values: The Building Blocks of Purpose
Every organization lives by a set of values. These values represent a moral compass for employees that guides them down the path of success. However, to truly be justified in our judgments of certain values, it’s imperative to know the distinction between the two main types: tangible & intangible values.
Relationships: The Key to Maintaining a Healthy Mind
Briefly, take a moment to think about someone you know very well. Perhaps a parent, a partner, a friend, a loved one comes to mind. You understand their mannerisms, behaviors, and the subtle body language that lets you know how they’re feeling.
A Return to Reason
As the business world shifts from profit-driven to purpose-driven, we’re asked to dust off our reasoning jackets and return to a different age; an age where reason dictated purpose, and thus, life.
Why What You Say Matters – Philosophy of Language
Our words, quite literally, determine our reality. And the digital age highlights the importance of how language shapes the reality of doing business.
How BRM Makes Agile Software Development & Management Theory Even More Successful
Whether your organization is practicing Agile or BRM, you have an opportunity to deliver both short- and long-term business value. Consequently, you can adapt to a rapidly changing business environment by combining and implementing both methodologies.
Consider Existence for Success
Life becomes work in hopes that one day, it isn’t. Personal fulfillment doesn’t enter the equation. However, this linear progression through education to employment is quickly being replaced by a whirling zigzag of millennial entrepreneurs and autodidact techies.
Why BRMs Should Advocate for Peer Support
By advocating for a mentally healthy workforce, you can help your organization save money while also encouraging the most valuable part of any business: its people.
Shaping the Future of BRM — a BRM Executive Brief
After the Executive Breakfast at BRMConnect 2018, a group of execs gathered to hear Kip Fanta present the BRM Executive Briefing and discuss the exciting future of business, as a function across the organization converge and share ownership of strategy and success by advancing their existing business relationship management capability.
Emotional Intelligence — The Secret to Sharpening Your Social Skills
When tested alongside 33 other important skills, a workplace study by TalentSmart determined that emotional intelligence is the strongest predictor of workplace success. It directly related to 58 percent of success in a variety of jobs.
Business Relationship Management Professional (BRMP®) – A Catalyst for the Digital Transformation Journey
Recently, I received the opportunity to conduct a BRMP workshop for an organization aspiring to move its BRM team’s role from Service Management to Value Management. Through the workshop, the team sought out strategies to advance their position in the Business Relationship Maturity Model.
Could “Why” be the BRMs Access into the World of Strategic Partnership?
People seldom start with the common understanding of how IT can contribute to the organization’s raison d’être, given that IT is often viewed as a support service. So, the next time you are searching for a way into the super elite world of strategic partnerships, consider investing some time answering the “Why?” question.
Employee Burnout — 5 Simple Steps to Avoid It
If you structure your culture around employee satisfaction, you will notice measurable improvements felt throughout the entire value chain. Studies show that culture-driven organizations experience 22 percent higher productivity, and 30 percent stronger customer satisfaction than other businesses.