BRM Capability
A business relationship management capability is everything it takes, both visible and invisible, to nurture relationships in an organization. Examples of visible components are meetings, artifacts, and professional development, while examples of invisible components are knowledge learned, experience gained, trust, and confidence-building. Used effectively, these components build the endless reserve of energy necessary to evolve culture, build partnerships, drive value, and satisfy purpose.
The business relationship management capability facilitates culture advancement, driving it to one of trust, creativity, innovation, authenticity, and shared ownership across the organization. A mature business relationship management capability converges cross-functional teams to create holistic strategies that deliver organizational value and meaningful results.
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Harness the Power of Active Listening to Drive Better Results as a BRM
As relationship navigators, BRMs succeed through connecting with others. If you want to improve efficiency and productivity in your next interaction, ask questions about how the other person is feeling and apply active listening techniques. You may surprise yourself by the transformative results you can achieve from these simple behavior changes.
Moving the Needle on Culture Evolution
What is culture? Culture is symbolic communication. It represents a way of life for a group of people with shared behaviors, beliefs, values, and symbols. As BRMs, we manage a delicate balance between optimizing business value and evolving culture towards shared partnerships.
Why Does a BRM Exist?
As the world evolves its understanding of what business is, our understanding of purpose begs the question,“What drives purpose?” That answer is philosophy.
Advancing the External BRM Capability: A BRM Institute Community of Interest
Introducing the newest BRM Institute Community of Interest, “Advancing the External BRM Capability”, formed at the World BRMConnect 2019 conference! Meet the group of passionate BRMs on a journey of advancing the BRM capability externally and find out how you can join them!
Stellar Communication Equals Successful Collaboration
When aiming for successful collaboration, there is no “one-size-fits-all solution.” It’s a tailored, iterative process that considers the partner experience, and is driven by stellar communication through BRM. During the breakout session during BRMConnect 2019, Bob Roark explains Collaboration for Success.
Making the Future Friendly, One Relationship at a Time
Marshall Berkin gave the keynote presentation at BRMConnect 2019 to demonstrate how TELUS successfully drove strategic value to their external partners. They integrated BRM within just 12 months and currently employ 93 BRMs, half of which are currently BRMP certified. Their team drove $14.6 million in incremental gross margin and a 23 percentage point increase customer satisfaction.
Value Focused Organization: A BRM Institute Volunteer Working Group
BRM Institute’s working group, Value-Focused Organization, is putting its efforts toward standardizing and validating the importance of value recognition within an organization. As one of the BRM Core Disciplines, the new value framework aims to track progress, identify ways of increasing value from strategic partnership between business and its business functions, and initiates feedback that triggers continuous improvement cycles.
Satisfy Purpose at BRMConnect 2019
With the rise of relationshipism and organizations that embrace BRM, our careers are allowing us to bring more personal purpose into the workplace. This convergence of personal and organization purpose leads to happier individuals, stronger relationships and durable communities. Learn how to satisfy purpose at BRMConnect 2019!
Experience NOLA at BRMConnect 2019
New Orleans is a truly magical city, unlike any other in the world, which is exactly why we selected it as the home of BRMConnect 2019. Come experience NOLA before, during, and after the conference!
We’re Livestreaming BRMConnect’s 2019 Keynote Sessions – Don’t Miss These Evolutionary Presentations!
BRMConnect offers a fun, three-day networking and learning event for BRMs to take their capability and role to the next level. Since we don’t want anyone to miss out on the valuable insights and coaching offered by our Keynote session, we’re inviting a global audience to join us via livestreaming!
Coming Full Circle with BRM Philosophy: New Workforce Generation
According to a study conducted by the Society for Human Resource Management, 94% of future generations want to use their skills to benefit a cause. This overwhelming demand for greater purpose in the workplace cannot be ignored.
Make Friends at BRMConnect 2019
BRM – the ‘R’ is for Relationship! Make friends at BRMConnect with colleagues, peers, mentors, and coaches from various industries and experience levels! Connect with other BRMs and partner with each other as we work to better ourselves as friends!
How to Evolve from Internal Competition to United Teams
Organizational silos form when people differ in their approach on how to achieve business value. As a result, independent groups jostle and vie for an organization’s resources, creating unhealthy internal competition. Learn how to evolve your organization from internal competition to united teams!
Collaborate Solutions at BRMConnect 2019
“As business leaders, we can navigate away from this egocentric mentality to help build trust amongst our teams by facilitating honest and transparent communication. Moreover, providing time for collaborative teams to get to know each other as individuals will foster the development of trust.”
Meet new people, build new relationships, and workshop with peers and experts to discover new and exciting ways of thinking and doing! We invite you to share your challenges and solutions in an effort to impact the success of our single global BRM community.
Achieve Success at BRMConnect 2019
If you’re looking for the next step in advancing your BRM role or capability, then look to BRMConnect! Attend the conference to discover the true meaning of your business value and learn how to demonstrate this powerful capability and philosophy to your leadership!
BRM & Innovation – How to Get Your Business Partner’s Attention
Learn about how BRM can influence the ability of business units to grow and succeed by bringing them new ideas, insights, and opportunities. Jeff Warren shares his insights on how to gain your business partner’s attention through innovative BRM!
Enjoy Life at BRMConnect 2019
Come enjoy life to the fullest at BRMConnect! See the historical sights of New Orleans and connect with our single global BRM community!
Create Momentum at BRMConnect 2019
Join us at BRMConnect to create momentum that will carry attendees throughout the entire year. Find inspiration and motiviation from other BRMs worldwide!