BRM Capability

business relationship management capability is everything it takes, both visible and invisible, to nurture relationships in an organization. Examples of visible components are meetings, artifacts, and professional development, while examples of invisible components are knowledge learned, experience gained, trust, and confidence-building. Used effectively, these components build the endless reserve of energy necessary to evolve culturebuild partnershipsdrive value, and satisfy purpose.

The business relationship management capability facilitates culture advancement, driving it to one of trust, creativity, innovation, authenticity, and shared ownership across the organization. A mature business relationship management capability converges cross-functional teams to create holistic strategies that deliver organizational value and meaningful results.


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People Platform

Relationships and the Rise of the People Platform

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In the past, old hierarchies within business organizations traditionally viewed employees as a single, replaceable cog in an enormous machine; a means to an end. Value was placed solely on a predetermined business strategy to be achieved at the lowest possible cost. As a result, the cogs–meaning people–either fit into this strategy or not.

“Sure” Is a Funny Word!

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“Sure” is a funny word. When used in conjunction with a possessive pronoun it indicates total conviction – i.e. “I am sure.”
However, when used outside of the sentence (and especially without a possessive pronoun), it indicates reticence, passivity or sarcasm.
So how do you know which way to interpret someone’s “sure”?

BRM Philosophy

Coming Full Circle with BRM as a Philosophy

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The dawn of the 21st century shed its rosy glow on a new way of thinking. Workers began to realize that killing themselves for shareholders they’d never meet and a bottom line they’d never see just didn’t make sense. The term “value” began to take on a different meaning. Notably, value expanded from tangible goods and money to include intangibles such as happiness, health, vacation-time, and purpose.

Emotional Intelligence Self-Regulation

How to Own Your Emotions using Self-Regulation

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Emotions are simply tools that we use to process and understand information. Thus, when we allow ourselves that time to process, we can mindfully respond in a manner that provides mutual value through self-regulation.

Empathy Emotional Intelligence

How to Train Your Empathy for Deeper Connections

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“Before you judge a man, walk a mile in his shoes.”
This age-old idiom has permeated society for generations, drawing its roots back to a Mary T. Lathrap poem in 1895. So, why does this century-old adage still echo with relevance today?

Where to Start BRM Value

Where to Start with Business Relationship Management

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Around the world, C-level executives and business leaders alike are beginning their journey to advance their BRM, or Business Relationship Management, capabilities. These individuals and organizations know that with having a strong grasp of BRM they can cultivate collaboration, innovation, and value-driven strategies that will nurture their business and it’s comprised individuals.

self-awareness and emotional intelligence

Helpful Strategies to Increase Your Self-Awareness

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In many ways, we are controlled by our emotions. Yet, we often remain blissfully unaware of their power over us, let alone how to control the outbursts that occur. However, the ability to control our reactions remains critically important in handling difficult or stressful situations.

Work-life Balance

When it Comes to Work-Life Balance, We Are what We Think

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If you are fortunate, your work becomes a natural, organic part of your ideal life, requiring minimal effort to balance. For many, however, finding a compromise between the work you do to support yourself and the life that makes it all worthwhile can be a challenge.

Identifying Values

Why Identifying Your Values Can Make You A Better Decision Maker

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Once you turn your gaze inward and strive to know your authentic self, you can turn that knowledge outward. With practice, you’ll become more comfortable with the world around you, and can more easily provide benefit to others – because values are contagious when they drive the decisions you make every day.

Shared Language

Adopting a Shared Language Drives Business Value

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To navigate today’s interconnected business world, leaders, entrepreneurs, and teams must build bridges with language, not walls. Although this feat proves difficult, you can establish shared language through a variety of methods.

Zero-based adaptability chameleon

The Little-Known Strategy for Organizational Adaptability

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The concept of zero-based principles, when applied to an organization, promotes productivity and increased business value through flexibility. Rather than squander energy supporting an antiquated system of separation, zero-based principles provide easy, transparent access to organization-wide data, which ultimately encourages collaboration and increases productivity.

Knowledge Philosophy

Knowledge: The Secret Formula for Innovation

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As Benjamin Franklin once said, “An investment in knowledge pays the best interest.”
Indeed, investing your time, energy, and efforts into obtaining knowledge can be a far more valuable investment than stocks, bonds, and even real estate.

Intangible Values

Intangible Values: The Building Blocks of Purpose

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Every organization lives by a set of values. These values represent a moral compass for employees that guides them down the path of success. However, to truly be justified in our judgments of certain values, it’s imperative to know the distinction between the two main types: tangible & intangible values.

Relationships: The Key to Maintaining a Healthy Mind

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Briefly, take a moment to think about someone you know very well. Perhaps a parent, a partner, a friend, a loved one comes to mind. You understand their mannerisms, behaviors, and the subtle body language that lets you know how they’re feeling.

A Return to Reason

A Return to Reason

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As the business world shifts from profit-driven to purpose-driven, we’re asked to dust off our reasoning jackets and return to a different age; an age where reason dictated purpose, and thus, life.

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