BRM Capability
A business relationship management capability is everything it takes, both visible and invisible, to nurture relationships in an organization. Examples of visible components are meetings, artifacts, and professional development, while examples of invisible components are knowledge learned, experience gained, trust, and confidence-building. Used effectively, these components build the endless reserve of energy necessary to evolve culture, build partnerships, drive value, and satisfy purpose.
The business relationship management capability facilitates culture advancement, driving it to one of trust, creativity, innovation, authenticity, and shared ownership across the organization. A mature business relationship management capability converges cross-functional teams to create holistic strategies that deliver organizational value and meaningful results.
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Take the Hill: Making the Most out of BRMConnect 2018
Now that BRMConnect is over, it’s time to reflect on what we’re bringing back to work with us on Monday. In his closing keynote on Wednesday evening, Kip Fanta, Principal of the Kip Fanta Group, challenged us to answer a simple question.
Culture: The Elephant in the Room
Every BRM can relate to the frustration of a failed transformation initiative. According to Cheryl White and Laura Wilcox of Service Made Simple, the historical success rate of traditional change management delivering the target ROI is less than 20%.
BRM:Managing External Relationships
One of the many unique elements of BRMConnect is the interactive sessions facilitated by top BRMs and industry leaders. BRMs understand that the age of passive listening is over. Kip Fanta and Gary Hardy’s session about external relationships demonstrated this perfectly.
From the Desk of the CIO – BRM Institute
Throughout the entire BRMConnect experience, we’ve heard from so many amazing BRMs and industry leaders. Each and every one of them offered unique perspectives and fresh insight, furthering the knowledge base of our community. This morning, Stephen Clemons from SMUD added icing to the cake!
2018 Global Excellence Award Winners
After an exciting first couple of days at BRMConnect 2018, we are happy to announce this years Global Excellence Award Winners, the most prestigious awards in the BRM community. These standout BRMs received recognition for all the work they’ve done to advance the cause of Business Relationship Management worldwide.
Journey of BRM: Purdue Part 4
In March 2018, the BRM Annual Report was distributed to college leadership. It is a vibrant contrast to our first report, a single page of event and task counts. The annual report illustrates our growth and maturity in a year. We are still learning, improving and, more importantly, moving forward.
Business Relationship Management: Not Behind a Desk
When you think of “business” or “IT” you probably imagine some cookie cutter desk sitting beneath bright fluorescent lights in a large office building. It’s so easy for many roles to quickly become trapped in monotonous routine, seeing the same faces and holding the same conversations.
Attitude, Behavior, Culture: The ABCs of Organizational Change
An individual’s attitude shapes their habits and behavior. And group behavior ultimately influences an organization’s culture. So, to improve your culture, you must first focus on changing people’s attitudes.
Find Your Purpose: Consider Your Passions and Take Action
In Glenn Remoreras’ keynote speech, he demonstrated how to find your purpose as a BRM. This is important because at the end of the day, the Heart of BRM is Purpose. Finding this resolve will help you identify how to push the boundaries of your contributions to generate Business Value.
Emotional Intelligence – A Little-Known Skill for Better Team Management
Emotional intelligence enables you to understand each person while simultaneously enhancing the value contributions of the team.
Change Your Mindset: Unlock Your Leadership Potential
When we truly listen, we find that our environment is telling us what it needs. This resonance is something leaders learn to identify and engage.
The Critical Importance of Titles and Leads in Our Writing
The quality and information contained in your writing doesn’t matter if no one ever reads it. As a leader and Business Relationship Manager, writing to convey a message or to impart knowledge is a necessary skill.
BRM Councils – Your Tool to Change the Future of BRM
Business function leaders (IT, HR, Finance, external Service Providers, etc..) from around the world congregate to network and lead initiatives advancing the Business Relationship Management (BRM) profession through BRM Institute volunteer councils. Importantly, these councils play a pivotal role in the development of new ideas which help determine the future direction of BRM standards and profession.
BRM Code of Ethics is Here!
Over the past few months, a group of volunteers from the BRM Institute Professional Member community worked diligently to produce the final BRM Code of Ethics. The main objective and purpose for the code’s generation: to provide BRMs inspiration, professional standards and support on their BRM journey.
Journey of BRM: Purdue Part 3
With BRMConnect 2018 just around the corner, we’re diving even deeper into this year’s theme: The Journey of BRM. Already, we’ve highlighted and shared the stories of top BRMs in our #IAmBRM campaign. We launched Becoming A Value-Focused Organization to support BRMs on their journey to identify and drive value in their organizations. Now, we’ll share the step-by-step process of The College of Agriculture at Purdue University, in a series of pieces which document their own, very special Journey of BRM. The series will culminate with the release of their annual report at BRMConnect in San Diego this Oct 1-3.
YouTube – A Growing Trend to Promote Business Capabilities
The rise of social media, with YouTube as a forerunner, has increased opportunities for cross-departmental collaboration and leveled the playing field for interacting with your customers on a regular basis. By leveraging your organization’s unique capabilities, you can expand your reach to generate added business value.
Journey of BRM: Purdue Part 2
BRMConnect 2017 provided us with the confidence that we were on the right path. When we returned home, we began to put further clarity around our BRM efforts. We created our guiding principles; mission, vision, values and a value proposition statement. We began to tackle value.
Why BRM Development is Essential for Teams
Before creating a development program, assess the existing skill set of team members. Evaluate their hard skills, soft skills, and intangibles. Have their business partners rate them, their colleagues, and even themselves. Get a good sense for individual and team strengths/weaknesses to determine the right training needed for the team.