Business Relationship Management: Not Behind a Desk

“The more interaction with partners, the better the communication”

-Crystal Dombkowski

When you think of “business” or “IT” you probably imagine some cookie cutter desk sitting beneath bright fluorescent lights in a large office building. It’s so easy for many roles to quickly become trapped in monotonous routine, seeing the same faces and holding the same conversations.

BRMs must be different!!

As Business Relationship Managers, we cannot build relationships when we aren’t interacting. Thus, we must break free from the routine and interact with multiple functions through a variety of communication methods. In doing so, we further enhance the strength and image of our role while simultaneously generating business value.

Language denotes another important area of our relationship building capability. The language we use matters. And it’s important to learn the language of your providers to grow a strategic partnership and meet on their level. Shared language goes a long way toward shared ownership.

As you audaciously cultivate these meaningful partnerships, remember:

“Be confident in your purpose!”‘

If you are an ambitious BRM who was unable to attend BRMConnect 2018, stay up to date via our Twitter feed.