BRM Capability
A business relationship management capability is everything it takes, both visible and invisible, to nurture relationships in an organization. Examples of visible components are meetings, artifacts, and professional development, while examples of invisible components are knowledge learned, experience gained, trust, and confidence-building. Used effectively, these components build the endless reserve of energy necessary to evolve culture, build partnerships, drive value, and satisfy purpose.
The business relationship management capability facilitates culture advancement, driving it to one of trust, creativity, innovation, authenticity, and shared ownership across the organization. A mature business relationship management capability converges cross-functional teams to create holistic strategies that deliver organizational value and meaningful results.
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Convergence Culture is Key to Business Success
Convergence culture allows organizations to be more efficient when meeting demands, building strategy, and sharing ownership of results.
Your BRM Capability’s Success Hinges on the Support of Leadership
When it comes to articulating the value of BRM in your organization, it’s not how well you do it—it’s how well an executive can explain it when you’re not in the room.
IT Evolution: The Path to IT Maturity
IT is in a state of flux, which probably isn’t news to you. Business has grown progressively more technology-centric during the last few years, causing IT to shift from the periphery to the heart of the business. So what’s next?
The Meaning of Achieving ITSM Excellence
If it’s the responsibility of IT professionals to be fluent in the languages of both business and IT, why aren’t more business-IT professionals aware of ITSM elements?
The Three Kinds of BRM and Why You Need Them All
In this digital age, we live in a world full of acronyms that can mean different things to different people. What do the letters ‘BRM’ bring to mind?
The BRM’s Role in Moving IT to a Converged Strategic Partner
Moving from being seen as a service provider to being a converged strategic partner is a team effort between the BRM and the business function.
Evolving Into a Business Leader: How to Earn a Seat at the Strategic Table
In order to earn a seat at the strategic table, BRMs must be ready to meet the current challenges the business is facing in the wake of digital disruption. Learn how challenging the status quo can revolutionize your business partner relationship.
New to BRM? The Essential Tips, Tricks, and Tools You Should Know
Starting a new BRM function can be a daunting—though exciting—prospect. If you’re a new BRM, the first question you may be asking yourself is, “Where do I even start?”
Relationships That Matter to the BRM
It’s no secret that the “R” in BRM stands for “relationship”—but relationships between whom? Learn about the relationships that should matter the most to a successful BRM.
CEOs, Do You Know Your Business Value Ability?
CEOs, learn how much business value ability your BRM capability has—and learn what it could potentially be if your BRM capability is expanded upon.
BRM as a Change Agent
Successful BRMs are synonymous with successful change agents, which requires these three critical qualities.
Convergence, Alignment…Are They Really That Different?
Convergence – big buzz word out there right now. But what does it really mean?
5 Common BRM Challenges and How to Overcome Them
Introducing business relationship management to an organization can be difficult. Whether your team is brand-new or has existed for years, here are five common BRM challenges and how to overcome them.
Challenging the BRM DNA™: Common Skills of BRMs in the Industry
Read Business Relationship Management Institute’s latest piece of research on the connection between the BRM DNA™ model and the key factors to consider when building or hiring the ideal BRM.
How an Intense Focus on Business Value Can Accelerate BRM Adoption
Learn how the culture towards IT changes when IT leadership prioritizes and focuses on the business value created, realized, and optimized from IT investments.
The Road to Convergence: BRM’s Role in Making IT a Strategic Business Partner
Technology has changed the business-IT relationship significantly over the years, making it more important than ever for IT to become a converged strategic partner.
BRM Council Corner: Bringing Your BRM Skills to the Budgeting Process
When you’re asked to step outside of your comfort zone, it makes sense to feel uncertain, especially in times of change. Learn how your BRM skills can take you further than you realize.
Should I Stay or Should I Go?
Not only the Clash’s top hit, this is the question for BRMs deciding where to locate themselves: with their business partners or with their teammates. Learn how one organization succeeded in figuring it out.