BRM Capability
A business relationship management capability is everything it takes, both visible and invisible, to nurture relationships in an organization. Examples of visible components are meetings, artifacts, and professional development, while examples of invisible components are knowledge learned, experience gained, trust, and confidence-building. Used effectively, these components build the endless reserve of energy necessary to evolve culture, build partnerships, drive value, and satisfy purpose.
The business relationship management capability facilitates culture advancement, driving it to one of trust, creativity, innovation, authenticity, and shared ownership across the organization. A mature business relationship management capability converges cross-functional teams to create holistic strategies that deliver organizational value and meaningful results.
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The Evolution of Business Relationship Management (BRM) as Both A Capability and Role
Republished from APMG International with permission, Mart Rovers, president of InterProm USA corporation and a top IT service management consultant and trainer, explains how BRM has evolved as both a role and capability.
BRM Institute Introduces the Business Relationship Management Knowledge Path to Success (BRM KPTS)
BRM Institute Introduces the Business Relationship Management Knowledge Path to Success with four paths: Introduction, Certification, Application, and Results. These paths provide businesses and business leaders with knowledge to make BRM successful as a discipline, individually, and as an organization.
It’s time to define business value the way your business partners do
If BRMs have a strong work ethic, completed checklists, a good relationship with business partners, and metrics showing positive results—what are companies looking for when they say they want value?
When the Blame Game Begins: The Five ‘Whys’ of Strained Business Relationships
Developed by Sakichi Toyoda for the Toyota Industries Corporation, the ‘Five Whys’ is a simple question-asking technique that explores the causes and effects underlying broken-down business relationships.
A qui la faute? Echec des relations d’affaires : Les cinq « pourquoi »
Développé par Sakichi Toyoda pour la société Toyota Industries Corporation, le «Five Whys» est une technique simple de recherche de questions qui explore les causes et les effets sous-jacents des relations d’affaires en panne.
Digital transformation…disruption…here we go again! Is it just fake news?
Read the second installment of Paul Wilkinson’s BRM saga, which brings BRM theory and models to life in the form of a film script. It’s time for you to act! What would your CEO want you to do?
Announcing Business Relationship Management Playbook, a breakthrough set of guidance and techniques for business professionals.
BRM Institute plans for Q1 2018 release of the Business Relationship Management Playbook: Leveraging a BRM Capability to Drive Business Value, Build Strategic Partnerships, and Evolve Enterprise Culture
[White Paper] The Human Experience in the Digital Age
Download BRM Institute’s newest white paper, “The Human Experience in the Digital Age.” Written by Steve Plante, this white paper discusses how people worldwide are able to be human again with the help of digital capabilities, purpose-based social systems, and the rise of business relationship management.
A relationship management cadence keeps BRMs in sync with strategy.
As business relationship managers, we depend on relationships with other business functions to be successful, but it can be easy to fall out of sync with business strategy and struggle to get the right type of information out of your function. To get ahead of these issues, we must put BRM approaches in place that eliminate value-depleting siloes and converge business functions.
Common Pitfalls to Avoid to Ensure BRM Success
Instead of using BRMs as a single point of contact, combining the BRM role with other roles, and working in silos, organizations looking to build or rebuild the BRM capability should follow these tips.
Business Relationship Manager: What’s in a Name?
The lack of clarity surrounding BRM job titles across different industries serves no positive purpose. The BRM function is so critical in this day and age that it must be assigned job titles that clearly spell out its value, both inside and outside of IT.
How to Move from Being a Tactical BRM to a Strategic BRM
The terms “strategic BRM” and “tactical BRM” are often confused because they do not clearly describe the work that is done by BRMs. What is the difference between the two? How can you move from being a tactical BRM to a successful strategic BRM?
Build Your BRM Toolkit With Business Process Models
Business process models are one of the most effective and practical tools to mature business relationships and support demand shaping. Learn how process modeling can help BRMs earn the role of strategic partner.
How Can BRM Have a Positive Impact on Your Organization?
What challenges do organizations face before implementing the BRM capability? How does the BRM capability add value? Lee Reiff of the BRM Contributor Network sat down with his CIO and two business partners to discuss the impact of BRM on their organization so far.
Senior Executive Engagement: The Key to Strategic Value Optimization
Strategic BRMs who are executive trusted advisors are a crucial part of strategic planning and execution, leading to superior outcomes for business.
Why BRM is Key for African Development
As the continent of Africa embraces digital disruption and technological advances, a strategic approach is needed to set goals, develop capabilities, build trust, ensure value, and more. The answer lies in BRM.
The Power of Three: Tips for Success for BRMs, by BRMs
The first in our newest article series, “The Power of Three: Tips for Success for BRMs, by BRMs,” Will Stratton discusses three ways he maximizes value in his relationships with business partners.
This is BRM.
We are giving you TEN compelling reasons to take the plunge and check out the next BRMConnect Conference October 10-12, 2017 in Washington, D.C. Be sure that you take advantage of the current early bird special (expiring July 12, 2017) to reserve your ticket in the next few days.