Professional Development
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BRM Knowledge Path | Continuing Professional Development
Emotional Intelligence — The Secret to Sharpening Your Social Skills
When tested alongside 33 other important skills, a workplace study by TalentSmart determined that emotional intelligence is the strongest predictor of workplace success. It directly related to 58 percent of success in a variety of jobs.
Business Relationship Management Professional (BRMP®) – A Catalyst for the Digital Transformation Journey
Recently, I received the opportunity to conduct a BRMP workshop for an organization aspiring to move its BRM team’s role from Service Management to Value Management. Through the workshop, the team sought out strategies to advance their position in the Business Relationship Maturity Model.
Could “Why” be the BRMs Access into the World of Strategic Partnership?
People seldom start with the common understanding of how IT can contribute to the organization’s raison d’être, given that IT is often viewed as a support service. So, the next time you are searching for a way into the super elite world of strategic partnerships, consider investing some time answering the “Why?” question.
Employee Burnout — 5 Simple Steps to Avoid It
If you structure your culture around employee satisfaction, you will notice measurable improvements felt throughout the entire value chain. Studies show that culture-driven organizations experience 22 percent higher productivity, and 30 percent stronger customer satisfaction than other businesses.
Take the Hill: Making the Most out of BRMConnect 2018
Now that BRMConnect is over, it’s time to reflect on what we’re bringing back to work with us on Monday. In his closing keynote on Wednesday evening, Kip Fanta, Principal of the Kip Fanta Group, challenged us to answer a simple question.
Culture: The Elephant in the Room
Every BRM can relate to the frustration of a failed transformation initiative. According to Cheryl White and Laura Wilcox of Service Made Simple, the historical success rate of traditional change management delivering the target ROI is less than 20%.
BRM:Managing External Relationships
One of the many unique elements of BRMConnect is the interactive sessions facilitated by top BRMs and industry leaders. BRMs understand that the age of passive listening is over. Kip Fanta and Gary Hardy’s session about external relationships demonstrated this perfectly.
From the Desk of the CIO – BRM Institute
Throughout the entire BRMConnect experience, we’ve heard from so many amazing BRMs and industry leaders. Each and every one of them offered unique perspectives and fresh insight, furthering the knowledge base of our community. This morning, Stephen Clemons from SMUD added icing to the cake!
Attitude, Behavior, Culture: The ABCs of Organizational Change
An individual’s attitude shapes their habits and behavior. And group behavior ultimately influences an organization’s culture. So, to improve your culture, you must first focus on changing people’s attitudes.
Find Your Purpose: Consider Your Passions and Take Action
In Glenn Remoreras’ keynote speech, he demonstrated how to find your purpose as a BRM. This is important because at the end of the day, the Heart of BRM is Purpose. Finding this resolve will help you identify how to push the boundaries of your contributions to generate Business Value.
Emotional Intelligence – A Little-Known Skill for Better Team Management
Emotional intelligence enables you to understand each person while simultaneously enhancing the value contributions of the team.
Change Your Mindset: Unlock Your Leadership Potential
When we truly listen, we find that our environment is telling us what it needs. This resonance is something leaders learn to identify and engage.
BRMConnect 2018 Kickoff- Paradise Point San Diego!!
With 300 attendees from all over the world, this promises to be the most exciting BRMConnect yet! Set on a verdant island in San Diego, California, attendees can network, learn and teach in Paradise as they choose from 9 different tracks and 30 different sessions.
The Critical Importance of Titles and Leads in Our Writing
The quality and information contained in your writing doesn’t matter if no one ever reads it. As a leader and Business Relationship Manager, writing to convey a message or to impart knowledge is a necessary skill.
#IAmBRM: The Hurdles, Strengths, and Impacts of Business Relationship Management
When we look to the future of Business Relationship Management (BRM), we pay attention to what the leaders and trailblazers are doing in our community. In order to catch a glimpse into this realm of leadership, we turned to eight standout individuals to learn about their experience as BRMs. In this final article, we encapsulate the knowledge from these #IAmBRM leaders to share lessons on how you can grow as an individual and spread the message of BRM.
Impact at BRMConnect
Carry the experience, knowledge, and tools you gain from BRMConnect back to your organization and out into the world.
BRM Councils – Your Tool to Change the Future of BRM
Business function leaders (IT, HR, Finance, external Service Providers, etc..) from around the world congregate to network and lead initiatives advancing the Business Relationship Management (BRM) profession through BRM Institute volunteer councils. Importantly, these councils play a pivotal role in the development of new ideas which help determine the future direction of BRM standards and profession.
Relax at BRMConnect
This year’s World BRMConnect Conference surrounds you with knowledge and luxury. Located on Mission Bay in the heart of San Diego, this lush island resort boasts 44-acres of tropical gardens and tranquil lagoons. Join us in Paradise for the premier Business Relationship Management conference! It’s the only conference of its kind for impactful connections as well as continuing BRM education.