Professional Development
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BRM Knowledge Path | Continuing Professional Development
Knowledge: The Secret Formula for Innovation
As Benjamin Franklin once said, “An investment in knowledge pays the best interest.”
Indeed, investing your time, energy, and efforts into obtaining knowledge can be a far more valuable investment than stocks, bonds, and even real estate.
The Rise of Human-Centered Management
Human-centered management empowers employees to do their best work, clearly communicates the company’s goals, and shows them the path to success. Moreover, employees remain a company’s most valuable asset. Thus, it becomes increasingly important for businesses to treat their employees with respect and appreciation.
Relationships: The Key to Maintaining a Healthy Mind
Briefly, take a moment to think about someone you know very well. Perhaps a parent, a partner, a friend, a loved one comes to mind. You understand their mannerisms, behaviors, and the subtle body language that lets you know how they’re feeling.
A Return to Reason
As the business world shifts from profit-driven to purpose-driven, we’re asked to dust off our reasoning jackets and return to a different age; an age where reason dictated purpose, and thus, life.
Why What You Say Matters – Philosophy of Language
Our words, quite literally, determine our reality. And the digital age highlights the importance of how language shapes the reality of doing business.
How BRM Makes Agile Software Development & Management Theory Even More Successful
Whether your organization is practicing Agile or BRM, you have an opportunity to deliver both short- and long-term business value. Consequently, you can adapt to a rapidly changing business environment by combining and implementing both methodologies.
Consider Existence for Success
Life becomes work in hopes that one day, it isn’t. Personal fulfillment doesn’t enter the equation. However, this linear progression through education to employment is quickly being replaced by a whirling zigzag of millennial entrepreneurs and autodidact techies.
Emotional Intelligence — The Secret to Sharpening Your Social Skills
When tested alongside 33 other important skills, a workplace study by TalentSmart determined that emotional intelligence is the strongest predictor of workplace success. It directly related to 58 percent of success in a variety of jobs.
Business Relationship Management Professional (BRMP®) – A Catalyst for the Digital Transformation Journey
Recently, I received the opportunity to conduct a BRMP workshop for an organization aspiring to move its BRM team’s role from Service Management to Value Management. Through the workshop, the team sought out strategies to advance their position in the Business Relationship Maturity Model.
Could “Why” be the BRMs Access into the World of Strategic Partnership?
People seldom start with the common understanding of how IT can contribute to the organization’s raison d’être, given that IT is often viewed as a support service. So, the next time you are searching for a way into the super elite world of strategic partnerships, consider investing some time answering the “Why?” question.
Employee Burnout — 5 Simple Steps to Avoid It
If you structure your culture around employee satisfaction, you will notice measurable improvements felt throughout the entire value chain. Studies show that culture-driven organizations experience 22 percent higher productivity, and 30 percent stronger customer satisfaction than other businesses.
Take the Hill: Making the Most out of BRMConnect 2018
Now that BRMConnect is over, it’s time to reflect on what we’re bringing back to work with us on Monday. In his closing keynote on Wednesday evening, Kip Fanta, Principal of the Kip Fanta Group, challenged us to answer a simple question.
Culture: The Elephant in the Room
Every BRM can relate to the frustration of a failed transformation initiative. According to Cheryl White and Laura Wilcox of Service Made Simple, the historical success rate of traditional change management delivering the target ROI is less than 20%.
BRM:Managing External Relationships
One of the many unique elements of BRMConnect is the interactive sessions facilitated by top BRMs and industry leaders. BRMs understand that the age of passive listening is over. Kip Fanta and Gary Hardy’s session about external relationships demonstrated this perfectly.
From the Desk of the CIO – BRM Institute
Throughout the entire BRMConnect experience, we’ve heard from so many amazing BRMs and industry leaders. Each and every one of them offered unique perspectives and fresh insight, furthering the knowledge base of our community. This morning, Stephen Clemons from SMUD added icing to the cake!
Attitude, Behavior, Culture: The ABCs of Organizational Change
An individual’s attitude shapes their habits and behavior. And group behavior ultimately influences an organization’s culture. So, to improve your culture, you must first focus on changing people’s attitudes.
Find Your Purpose: Consider Your Passions and Take Action
In Glenn Remoreras’ keynote speech, he demonstrated how to find your purpose as a BRM. This is important because at the end of the day, the Heart of BRM is Purpose. Finding this resolve will help you identify how to push the boundaries of your contributions to generate Business Value.
Emotional Intelligence – A Little-Known Skill for Better Team Management
Emotional intelligence enables you to understand each person while simultaneously enhancing the value contributions of the team.