News From Your BRM Council
The BRM Council is gaining momentum! However, we are still looking for more individuals who want to play a part in shaping the role of the BRM professional. If you haven’t signed up for the BRM Council yet, find more information about opportunities to work with the BRM Council here. Council Sub-Committee Teams: After the […]
BRM Truth #3
Brought to you by BRM Institute and On Your Feet. Illustrated by Gary Hirsch. © 2015 Gary Hirsch. Published under license.
Skills Framework Throws Spotlight Onto BRM
The Skills Framework for the Information Age (SFIA) is the most popular way of describing the professional skills needed by IT people worldwide. While business relationship management was previously part of the Business Change category, it has now moved to a new category with the release of Version 6 on July 1st: Relationships and Engagement. […]
Global BRM Salary Survey
Today we have released the world’s first BRM salary survey in partnership and with generous support from ITSM Zone! This is a fully anonymous and voluntary survey to determine the compensation of Business Relationship Management professionals in various positions in their organizations and across the globe. The survey will be conducted annually to determine trends […]
The Unflappable BRM
I was recently reminded of the importance of keeping a cool head during stressful situations while reading articles about the new CEO of Google, Sundar Pichai. One story that went viral on the internet was the “cockroach story” he supposedly delivered at a recent speech. I say “supposedly,” as the story is at least four […]
BRM Truth #2
Brought to you by BRM Institute and On Your Feet. Illustrated by Gary Hirsch. © 2015 Gary Hirsch. Published under license.
New Collaboration with International Institute of Business Analysis (IIBA)
We are thrilled to announce the launch of a global strategic alliance with International Institute of Business Analysis (IIBA), the leading association for business analysis professionals worldwide. This agreement stems from a mutual commitment to building value-add relationships and expanding business outcomes. The Memorandum of Understanding (MOU) between BRM Institute and IIBA will lead to more effective knowledge sharing, […]
BRM Value: What It Means to You and Your Organization
by Arnie Wetherill When we think about the value of the Business Relationship Manager (BRM) role, what often comes to mind immediately are “Delivering Value” and “Measuring Value.” While these are key aspects of the BRM role, there is another aspect of value that is often overlooked: the value of the role to your organization, […]
BRM Truth #1
Brought to you by BRM Institute and On Your Feet. Illustrated by Gary Hirsch. © 2015 Gary Hirsch. Published under license.
Business Relationship Management is Not About Services OR Customers
The industry is waking up to Business Relationship Management as a formal capability.
August Member Spotlight: Jackie Zizic
by Larissa Pienkowski Introducing Jackie Zizic, the new Client Account Manager within the IT department of the Manitoba Liquor & Lotteries Corporation and proud member of Business Relationship Management Institute! Jackie can best be described as a BRM powerhouse, as she has utilized the discipline throughout the better part of her career in areas such […]
First Steps for Your BRM Journey
The Business Relationship Management journey from Level One Ad-hoc and Level Two, Order Taker isn’t easy, especially if you’re alone or in a small group and leading the change. Here are some small steps to get you started. We all know change isn’t easy, and even when a situation isn’t satisfying, we’re more comfortable with a […]
BRM and BA Collaboration to Maximize the Value of IT Investments
by Melissa Whitsett Business Relationship Management and Business Analysis both focus on the technology needs required to support the business. While the BA may concentrate on a process or system-specific objectives, the BRM looks across the IT service offerings, seeking to bring the strongest technology capabilities to ensure IT/business convergence. The BA pays attention to […]
Business Analysts and Business Relationship Managers – Working Together to Achieve Common Goals
While attending the first BRM conference, BRMConnect, earlier this year, I facilitated a discussion along with Alicia Cook and Jas Phul on the interactions between Business Analysts (BAs), Project Managers (PMs), Enterprise Analysis (EAs), and Business Relationship Managers (BRMs). After the presentation, many BRMs approached me to discuss the opportunities they face working with BAs. […]
July Member Spotlight: Deryl Heitman
by Larissa Melo Pienkowski Recently, we had the exciting opportunity to catch up with Deryl Heitman, the Business Relationship Owner (BRO) of DISCOUNT TIRE and one of the Vice Chairs of the BRM Council. As an employee of DISCOUNT TIRE for nearly 17 years, along with various other companies such as Lockheed Martin, World Access Service […]
The Road from What to Why
by Jeannine McConnell If you are a business analyst and a student of “traditional” requirements management, you may remember the three levels of good requirements capture: the “why,” the “what,” and the “how.” You may also believe that the bulk of the requirements you receive are “implementation details,” i.e. “Here is how I want you […]
Business Partnering through a BRM Capability
by Leigh Ann Thomas As a regulated water utility and an industry not typically known for rapid technological change, you might be surprised by the emphasis on Business Relationship Management within American Water’s Information Technology Services [ITS] department. As of 2015, we have a Business Partner Engagement organization that consists of a team of BRMs, […]
The Career Journey from a BA to a BRM
It has been my belief for a long time that the BRM role is one of the most difficult roles to fill in the IT family. It takes a combination of skills that span the curiosity of a good BA, the discipline of a PM, and the courage of a junior high teacher. When you […]