Who’s On First? Playing Together With the Provider Organization – Part 2
This article is the second in a series about clarifying the interactions of the BRM with other roles in the provider organization. In the previous post I provided an example of the way in which one company reached role clarity across intersecting roles. Here, I explore areas where there is typically contention or confusion about […]
Great Read: The Art of Business Relationship Management
Two members of BRM Institute’s Advisory Committee — Glenn Remoreras (also Vice Chair) and Ibrahim Jackson – wrote a great article about Business Relationship Management. These two contributors had this to say: We are happy to share this article we co-contributed about the Art of Business Relationship Management. This was published on the Shared Services and Outsourcing […]
Webinar: Implementing the BRM Role
On September 27, 2013, at 11:00am EST, we are holding a 60-minute webinar entitled “Implementing the BRM Role”. This event is free for BRM Institute members and costs $95 to attend for the general public. It will be conducted by Sheila J. Smith, president of Omega Point Consulting. She has over 30 years of business and consulting experience, is […]
Special Discussion: BRM Role Clarity and Role-to-Mission Alignment
Hosted by Ivy Remoreras At Business Relationship Management Institute, it is our mission to define, inspire, value, and promote the key traits of effective Business Relationship Management. As such, we constantly seek to expand our knowledge and share what we learn with members of the BRM community. On this quest, we sometimes encounter opinions that […]
Who’s On First? Playing Together Within the Provider Organization
This article is the first in a series of two about clarifying the interactions of the BRM with other roles in the provider organization. In this post, Part 1 provides an example of how one company reached role clarity across the intersecting roles. On a future blog post, Part 2 will explore areas where there […]
BRMP™ Instructor-Led Online Business Relationship Management Course
We are conducting our first fully interactive online Business Relationship Management Professional™ (BRMP™) course which will be delivered through 3 one-day sessions in September. This 3-day BRMP™ course will be delivered online over a 3-week period with full-day sessions running from 9:00AM and 4:30PM EST on September 9, 16, and 23. To complete the course, the students are required […]
Limited-Time Founding Membership Discount Expires Aug 31, 2013
Business Relationship Management Institute has had great success in building membership consisting of leading BRM practitioners around the globe. In just over the four months that BRM Institute has been open for membership enrollment, more than 200 members representing some of the world’s leading commercial, government, and nonprofit organizations joined the Institute from 17 countries. We […]
Announcing BRMI Advisory Committee
We are pleased to announce the formation of the Business Relationship Management Institute’s Advisory Committee comprising a cross-section of BRM Institute membership. The Advisory Committee represents professional and corporate members from around the globe, with diverse experience including advisory boards, non-profit associations and deep business relationship management domain knowledge. The Committee was created to help BRM Institute Board in […]
How Replaceability Gave Way to Maximizing Business Value
Since Industrialization began in Europe in 18th-19th centuries, the focus of many organizations, whether they were in the business of making cars or delivering customer services, has been increasingly on standardization and optimization of processes, increased efficiency with highly predictable consistent outcomes—more or less mimicking the humming rhythm of heavy industrial machinery. First, the focus […]
Business Relationship Manager Roundtable Webinar – July 26, 9AM-10AM EST
We are very much looking forward to our next BRM Institute webinar, scheduled for July 26, from 9AM to 10AM EST—this time featuring several seasoned Business Relationship Management practitioners who will examine the following topics: How the Business Relationship Manager Can Make a Difference — The panel will discuss ways they have been able to […]
Four Reasons for a Business Case – And Why Three of Them Are Wrong!
Most Business-IT initiatives require some type of Business Case (cost-justification) to be prepared. This is an important Business Relationship Management (BRM) activity—typically undertaken as a joint activity between the BRM and their business partner, the common purposes for Business Cases include: Clarify the initiative Justify the cost Prioritize the initiative against other activities competing for […]
Why Business Relationship Manager Certification?
As we roll out our inaugural Certified Business Relationship Manager® (CBRM®) course I have received several recurring questions, so I thought it would be good to share them and our responses with you. Why should a Business Relationship Manager become CBRM® certified? The CBRM® certification signifies that you are a master Business Relationship Manager. That you have […]
A Professional Development Opportunity You Will Not Want to Miss
We are delighted to report that the inaugural Certified Business Relationship Manager® (CBRM®) course, which is being held as an instructor-led class in Atlanta, GA on July 22-24, 2013, is filling up quickly. More importantly, we are extremely pleased with and inspired by the caliber of the course registrants–an international group of seasoned BRMs. The […]
The Four Requirements of Partnership
Whenever I write or speak about the nature of the BRM role, I often draw parallels between what an effective BRM and a leader does using John C. Maxwell‘s succinct formula: “Leadership is influence. That’s it. Nothing more; nothing less.” Indeed, BRMs, whose job is to establish and maintain healthy balanced relationships between service providers […]
FREE Webinar “The Changing Business Relationship Management Role: Past, Present and Future”
As a token of our appreciation for the overwhelming support our webinar series has had and to fulfill the need for more knowledge in the booming BRM field, we are pleased to offer “The Changing Business Relationship Management Role: Past, Present and Future” webinar free of charge. The BRM is a crucial role that bridges […]
Starting a BRM Team
So you have been lucky enough to be selected to build a new team. You might not know what the team name is, what the roles of the team are, you might not even know your own title. All you know is you have been hired or promoted to build a team to align the […]
Challenges and Implications of the BRM Role – Webinar – May 17, 2013
Don’t miss our next webinar this Friday, May 17, 2013, 12:00PM-1:00PM EST! The second installment in our monthly webinar series is dedicated to Challenges and Implications of the BRM Role. The 60-minute overview will will examine the following topics: BRM and Business-Provider Maturity The goals, needs and challenges faced by the BRM change as both […]
BRM Role and Service: ITIL Dyad Revisited
ITIL’s approach to the Business Relationship Management role and, especially, the practical applicability of the corresponding BRM process has been a topic of lively debate among Business Relationship Managers. The BRM Institute’s position on this has been that, while ITIL provides a solid framework for establishing the BRM role and taking it through the initial […]