Limited-Time Founding Membership Discount Expires Aug 31, 2013

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Business Relationship Management Institute has had great success in building membership consisting of leading BRM practitioners around the globe.  In just over the four months that BRM Institute has been open for membership enrollment, more than 200 members representing some of the world’s leading commercial, government, and nonprofit organizations joined the Institute from 17 countries.  We […]

Announcing BRMI Advisory Committee

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We are pleased to announce the formation of the Business Relationship Management Institute’s Advisory Committee comprising a cross-section of BRM Institute membership. The Advisory Committee represents professional and corporate members from around the globe, with diverse experience including advisory boards, non-profit associations and deep business relationship management domain knowledge. The Committee was created to help BRM Institute Board in […]

How Replaceability Gave Way to Maximizing Business Value

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Since Industrialization began in Europe in 18th-19th centuries, the focus of many organizations, whether they were in the business of making cars or delivering customer services, has been increasingly on standardization and optimization of processes, increased efficiency with highly predictable consistent outcomes—more or less mimicking the humming rhythm of heavy industrial machinery. First, the focus […]

Business Relationship Manager Roundtable Webinar – July 26, 9AM-10AM EST

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We are very much looking forward to our next BRM Institute webinar, scheduled for July 26, from 9AM to 10AM EST—this time featuring several seasoned Business Relationship Management practitioners who will examine the following topics: How the Business Relationship Manager Can Make a Difference — The panel will discuss ways they have been able to […]

Four Reasons for a Business Case – And Why Three of Them Are Wrong!

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Most Business-IT initiatives require some type of Business Case (cost-justification) to be prepared.  This is an important Business Relationship Management (BRM) activity—typically undertaken as a joint activity between the BRM and their business partner,  the common purposes for Business Cases include: Clarify the initiative Justify the cost Prioritize the initiative against other activities competing for […]

Why Business Relationship Manager Certification?

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As we roll out our inaugural Certified Business Relationship Manager® (CBRM®) course I have received several recurring questions, so I thought it would be good to share them and our responses with you. Why should a Business Relationship Manager become CBRM® certified?   The CBRM®  certification signifies that you are a master Business Relationship Manager. That you have […]

A Professional Development Opportunity You Will Not Want to Miss

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We are delighted to report that the inaugural Certified Business Relationship Manager® (CBRM®) course, which is being held as an instructor-led class in Atlanta, GA on July 22-24, 2013, is filling up quickly.  More importantly, we are extremely pleased with and inspired by the caliber of the course registrants–an international group of seasoned BRMs.  The […]

The Four Requirements of Partnership

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Whenever I write or speak about the nature of the BRM role, I often draw parallels between what an effective BRM and a leader does using John C. Maxwell‘s succinct formula: “Leadership is influence. That’s it. Nothing more; nothing less.” Indeed, BRMs, whose job is to establish and maintain healthy balanced relationships between service providers […]

Starting a BRM Team

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So you have been lucky enough to be selected to build a new team. You might not know what the team name is, what the roles of the team are, you might not even know your own title. All you know is you have been hired or promoted to build a team to align the […]

Challenges and Implications of the BRM Role – Webinar – May 17, 2013

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Don’t miss our next webinar this Friday, May 17, 2013, 12:00PM-1:00PM EST! The second installment in our monthly webinar series is dedicated to Challenges and Implications of the BRM Role. The 60-minute overview will  will examine the following topics: BRM and Business-Provider Maturity The goals, needs and challenges faced by the BRM change as both […]

BRM Role and Service: ITIL Dyad Revisited

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ITIL’s approach to the Business Relationship Management role and, especially, the practical applicability of the corresponding BRM process has been a topic of lively debate among Business Relationship Managers. The BRM Institute’s position on this has been that, while ITIL provides a solid framework for establishing the BRM role and taking it through the initial […]

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