A Year Ago Today… Our BRM Institute Community and Giving Back to the BRM Profession
Today, One Year Ago Today, Business Relationship Management Institute (BRM Institute) celebrates our one year anniversary of opening BRM Institute community membership enrollment; Today, on behalf of everyone at BRM Institute and the many passionate volunteers, who made it possible, I honor the Business Relationship Management (BRM) pioneers. They are the dedicated men and women, […]
Business Relationship Manager
and Plan Build Run
In this article, we define business relationship management, business relationship manager (BRM), Plan Build Run (PBR), and show how various BRMs act as both pivotal agents of the shared service provider they represent as well as key involved strategic partners to the business units they support through PBR.
Strategic Planning and Business Relationship Management – Tips and Traps from the Field
In our upcoming BRM Institute Webinar Strategic Planning Tools for the BRM (January 31, 11a-12p EST) we will be mainly focused on Strategic Planning Tools and Techniques, so I wanted to lead into that webinar with a few “tips and traps from the field.” These are drawn from some 30 years of strategic planning experience, […]
BRM Certificate of Experience Public Listing
Thank You from Business Relationship Management Institute!
Dear BRM Institute Members and Supporters, When this year began, establishing an industry recognized professional community for Business Relationship Managers, BRM Institute was just a lofty dream the three of us shared. In just nine months, BRM Institute became an international professional association connecting hundreds of BRM professionals into a vibrant global community. BRM Institute […]
Business Relationship Managers and a Sure Way to Catch Purple Squirrels
Business Relationship Managers and a Sure Way to Catch Purple Squirrels Several years back, I was working with a recruiter to find candidates to fill a newly formed BRM team. The recruiter said to me after several months of searching, “Where do you find these BRMs? They are like purple squirrels!” Recruiters have long used the […]
BRMP online course: Sign up now before it’s too late
Due to incredible demand, we are offering another fully interactive Business Relationship Management Professional® or BRMP online course next month. It will be delivered in three full-day Monday sessions, over three weeks. These sessions will be held from 9:00AM to 4:30PM EST, on December 2, 9 and 16. Participants are required to attend each full day of all three sessions. […]
BRM Institute selects APMG-International as its global Accreditation and Certification Partner
Dear Members of the BRM Community, I am pleased to inform you that BRM Institute signed a partnership agreement with APMG-International, a world’s leading professional training accreditation and professional certification exam provider organization. Under this agreement, BRM Institute courses will be made available through APMG-International’s extensive global network of 270 Registered Providers (RPs). APMG-International, whose […]
Why Efforts to Break Down Silos Fail and What Business Relationship Managers Can Do About It
Many companies today are burdened by silos—separate departments optimized for a specific function or set of functions, but pretty much impervious to anything going on around them that does not relate specifically to their functions. We see this across business units, where manufacturing, sales, marketing, distribution and R&D, for example, each operate in their own […]
Business Relationship Manager Meetings with Business Partners
Imagine you are an executive leader for a major corporation looking for strategies to move your business department forward. While enjoying your morning coffee, catching up on emails, you notice the weekly company updates email blast announcing a new BRM (Business Relationship Manager) will be starting next week partnering with your line of business. “What […]
Measuring BRM Performance
Measuring BRM (Business Relationship Manager) performance is an important aspect of a successful BRM role implementation. There is no one-size-fits-all recipe for a BRM performance measurement framework—just as business value definition varies from business partner to business partner and from service provider to service provider. In the spring this year, my colleagues and I published […]
Guest Post: Can a Business Relationship Manager Be Truly Strategic?
By Pete DeLisi The handbook of strategic expertise defines strategy as a means to achieve a goal. On the surface, therefore, it would appear that a Business Relationship Manager (BRM) can be strategic by aligning the business unit IT strategy with the goals of the business unit. In other words, IT would serve as a […]
Who’s On First? Playing Together With the Provider Organization – Part 2
This article is the second in a series about clarifying the interactions of the BRM with other roles in the provider organization. In the previous post I provided an example of the way in which one company reached role clarity across intersecting roles. Here, I explore areas where there is typically contention or confusion about […]
Great Read: The Art of Business Relationship Management
Two members of BRM Institute’s Advisory Committee — Glenn Remoreras (also Vice Chair) and Ibrahim Jackson – wrote a great article about Business Relationship Management. These two contributors had this to say: We are happy to share this article we co-contributed about the Art of Business Relationship Management. This was published on the Shared Services and Outsourcing […]
Webinar: Implementing the BRM Role
On September 27, 2013, at 11:00am EST, we are holding a 60-minute webinar entitled “Implementing the BRM Role”. This event is free for BRM Institute members and costs $95 to attend for the general public. It will be conducted by Sheila J. Smith, president of Omega Point Consulting. She has over 30 years of business and consulting experience, is […]
Special Discussion: BRM Role Clarity and Role-to-Mission Alignment
Hosted by Ivy Remoreras At Business Relationship Management Institute, it is our mission to define, inspire, value, and promote the key traits of effective Business Relationship Management. As such, we constantly seek to expand our knowledge and share what we learn with members of the BRM community. On this quest, we sometimes encounter opinions that […]
Who’s On First? Playing Together Within the Provider Organization
This article is the first in a series of two about clarifying the interactions of the BRM with other roles in the provider organization. In this post, Part 1 provides an example of how one company reached role clarity across the intersecting roles. On a future blog post, Part 2 will explore areas where there […]
BRMP™ Instructor-Led Online Business Relationship Management Course
We are conducting our first fully interactive online Business Relationship Management Professional™ (BRMP™) course which will be delivered through 3 one-day sessions in September. This 3-day BRMP™ course will be delivered online over a 3-week period with full-day sessions running from 9:00AM and 4:30PM EST on September 9, 16, and 23. To complete the course, the students are required […]