Professional Development
Click here for more:
BRM Knowledge Path | Continuing Professional Development
Why Business Relationship Manager Certification?
As we roll out our inaugural Certified Business Relationship Manager® (CBRM®) course I have received several recurring questions, so I thought it would be good to share them and our responses with you. Why should a Business Relationship Manager become CBRM® certified? The CBRM® certification signifies that you are a master Business Relationship Manager. That you have […]
A Professional Development Opportunity You Will Not Want to Miss
We are delighted to report that the inaugural Certified Business Relationship Manager® (CBRM®) course, which is being held as an instructor-led class in Atlanta, GA on July 22-24, 2013, is filling up quickly. More importantly, we are extremely pleased with and inspired by the caliber of the course registrants–an international group of seasoned BRMs. The […]
Updated and Expanded BRM Training Webinar Series Is Now Open for Registration!
Since Business Relationship Management Institute membership and webinar enrollment began last week, many of our new Founding Members signed up for our BRM Training Webinar Series events. Always eager to learn and improve in their BRM roles, several BRM Institute members reached out to us requesting to update our once-a-month series of three identical webinars, […]
Business Relationship Management Performance Assessment: Standards, Best Practices, and Practical Implementations
The March-April 2013 issue of the SupportWorld magazine, dedicated to performance measurement, features an article we wrote: “Business Relationship Management: Standards, Best Practices, and Practical Implementations.” In this article, we discuss the BRM role and corresponding performance evaluation criteria and compare them with the latest ISO/IEC 20000 standard requirements and ITIL best practices. We also […]