The Case for Business-Focused BRM Metrics
by Gerry Robinson Recently, while having a discussion with the Vice President of a large retailer’s enterprise applications, I asked him how he gauged the relationship with the business. What I expected was a complex answer, one that included a litany of intense measurements. He paused for a moment, and answered with one of the […]
Measuring the Effectiveness of Your BRM Capability…When You Don’t Have a Formal BRM Capability
The BRM’s Guide to Debbie Downers, Negative Nelsons, and Prima Donna Partners
by Bob Faw Here is a little-known fact: if you have the expectation that a person will be negative, that will show in your face, tone, and even in the words that you choose. Your bias will be evident, and in turn the person will react negatively to everything that you communicate, verbally and otherwise. This […]
“X” Marks the Spot: Finding Sources of Value
by Peter Lijnse Modern culture has popularized the golden age of buccaneering. Disney created “Pirates of the Caribbean” and introduced “Yo Ho (A Pirate’s Life for Me)” as an anthem for sailing the seven seas. Years before, Robert Louis Stevenson’s book, Treasure Island, painted a vivid picture of swashbucklers with hoards of doubloons buried on a […]
BRM Truth #9
Brought to you by BRM Institute and On Your Feet. Illustrated by Gary Hirsch. © 2016 Gary Hirsch. Published under license.
Transform Your Thinking: Get Yourself Into the Lean-Agile Mindset
by Aaron Monroe The role of a BRM is a tough but rewarding job. Often, you’re asked to be many things to many more people in order to be a strategic partner while also delivering business value. Some of you are an army of one or two, doing your best to help others understand how you can […]
Stephanie Walsh, Front and Center
by Larissa Pienkowski Stephanie Walsh, BRMP, Senior Director, and BRM Council Chair, is nothing if not a leader. Every time I have a conversation with her, I’m struck by how genuine, passionate, and committed she is—not only to the field of BRM or her career, but to the people she works with every single day. […]
Slow and Steady BRMs Win the Race
by Gerry Robinson I once worked with a wise man who was responsible for the upkeep of a popular community center. The locals were very fond of this place and would visit frequently, having gotten used to its comfortable setting and appearance. In fact, they were so attached to the center as-is, they resisted all […]
CIOs: If BRMs Fail, We Fail
Learn more on this topic and come away with practical takeaways by registering for LEF’s half day training on Friday, April 15th as part of BRMConnect in Charlotte, NC. This Executive Session will help you answer the following questions: Do you, as the CIO, understand your role as a leader in making BRM a success in your enterprise? Do you […]
Moving Forward: Why You Should Sign Up for a Mentor-Mentee Program, Part 2
by Suresh GP Professional development today focuses on two key aspects: skills development and capability development. Organizations spend lots of time and effort grooming new employees by following a rigorous neo-orientation or induction program, in order to get them familiarized with the new culture, design, and operations of the company. Many companies use the practice […]
BRM Truth #8
Brought to you by BRM Institute and On Your Feet. Illustrated by Gary Hirsch. © 2015 Gary Hirsch. Published under license.
Strategic Compensation: 2015 Business Relationship Manager (BRM) Salary Survey
We are pleased to present the results of the 2015 Business Relationship Management (BRM) Salary Survey! Some highlights of the survey are the key demographics including: participating countries, industry affiliation, area and as well as the compensation analysis. With the generous support from ITSM Zone, BRM Institute’s comprehensive analysis of current salary trends has taken one step […]
Catch 10110: How the CIO Wins Board-Level Trust
Welcoming the Newest Addition to the BRM Institute Team, Larissa Pienkowski, Managing Editor
by Larissa Pienkowski BRM Institute would like to welcome the newest full-time addition to the BRM Institute team, Larissa Pienkowski! A recent graduate from Simmons College in Boston, MA, Larissa is transitioning from a part-time role as BRM Institute’s editor to a full-time position as the new Managing Editor of all content and publications. We’re thrilled […]
New Year’s Resolutions: My BRM Improvements for 2016
by Ryan Ogilvie Every year, I promise myself that I will not write a post predicting the coming year, but the New Year rolls along and boom, here I am starting to think about what 2016 will hold. And here I am writing a post about it! I’ll be honest with you—if you were to […]
BRM is the Answer
by Seema Sutradhar I am immensely grateful that I found BRM Institute and became a part of this vibrant community, particularly after taking the BRMP course and learning just how helpful the certification is. Through the incredible online discussions and training materials on BRM Institute’s Online Campus, I was elated to finally gain the affirmations […]
The CIO’s Guide to Fostering a BRM Culture
by Gerry Robinson A few years ago, I had the chance to sit down with a CIO of a top global consumer goods company. The discussion opened up politely enough, and after a certain time the discussion moved to the relationship between IT and the business. To my surprise, when I asked about business relationship managers, […]
Culture Shock: Developing a Workplace Culture that Fosters Your Brand-New BRM Capability
by DeWayne Cassel When an organization makes the commitment to implement a BRM capability, the issue of culture shock is often an understatement. BRM challenges many traditional philosophies right from the beginning, which is why a well-thought-out plan is a must-have to address any resulting organizational concerns and reactions. In this article, I will address […]