Congratulations Newly Certified Masters of Business Relationship Management

Kip Fanta established his company to inspire and enable leaders at all levels, in addition, to help IT and all functional providers (internal and external) become more strategic with their business partners. He is excited to bring all the offerings found on the Knowledge Path to Success (KPTS) for BRM and spends a lot of time consulting and coaching BRMs as they implement BRM within their companies.

Prior to taking a step out on his own, Kip spent 25 years within the IT and Shared Services organization within Procter & Gamble (P&G). During his time at P&G, Kip’s roles included working up to one of the more senior and global BRM roles for one of P&G’s business units. Additionally, he held roles within Service Management, SAP Development, Manufacturing IT, Customer Teams, and Internal Audit that provided opportunities to work across the globe. Kip is frequently called upon to moderate, emcee, and speak at all type of meetings.

Mart Rovers has decades of experience of owning and running companies and organizations, leading teams, and advising executives and managers, he is eager to connect with every BRM enthusiast. Mart is an active member of the BRM Institute. He chairs the Knowledge Provision Council, volunteers on many workgroups, he co-leads the Southwest US Community of Interest, and is a Registered Provider with the RCP Assessment credential.

Besides being a BRM coach, he teaches every BRM class and every workshop the Institute offers. Coaching people and teams are his passion and are what Mart has been doing for nearly three decades. His most loyal business partners value his advice for nearly two decades straight and counting. Mart would greatly appreciate the opportunity to connect with you and to help you with navigating and orchestrating throughout your exciting BRM Journey!

Maureen has demonstrated her capability of treasuring and valuing cultures, opinions, and contributions by utilizing BRM techniques that have resulted in the maturation of relationship quality between the Partner & Provider teams for a client.

Prior to her involvement, relationship maturity was measured at an ad-hoc status; this was confirmed by the limited number of proactive encounters that the parties involved that over time laid the foundation for a hostile culture. By using the Customer Value Hierarchy (CVH) and Relationship on a Page (RSoaP) techniques, she was able to understand and document the demands of the Partner while determining the availability of the enabling capabilities by the Provider.

As a BRMP®, CBRM®, MBRM® and organizational change leader, Peter Nichol has fully embraced the BRM Institute’s approach for business partner value realization.

Peter led a departmental wide initiative to enable the Resource and Demand Management capability to align demand and capacity. Previously, the Research and Development IT department of 404 employees and contractors had no way to match incoming work from business partners (demand) to the provider’s ability to deliver (capacity). This inability to anticipate, predict, and model demand created enormous resourcing and staffing problems throughout the year as we enabled science to medicine across twenty-three scientific areas.

With strong support from a visionary executive team, Peter partnered and educated six departmental BRMs, twenty-nine program and project managers, and eight functional managers who together enabled the science of getting critical medicine to patients.