Professional Development

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BRM Knowledge Path Continuing Professional Development

 

From Budgets to Business Cases

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Budgeting season may be a busy time for BRMs, but that doesn’t mean you shouldn’t use this time to shape demand and build your business case.

Your Organization Isn’t Unique. Here’s What Is.

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Just like animals, there are different “species” of organizations that have evolved, making various adaptations now evident. Learn what exactly sets you apart in your organization.

SWOTs: A Strategic BRM’s Go-To Tool

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President and CEO of BRM Institute Aaron Barnes shares a valuable tool for any BRM hoping to think strategically.

BRM Challenges in Shaping Demand

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Shaping demand involves a little bit sales skills, a little bit of influencing, and a big splash of corporate/ICT strategy and data. As if that doesn’t sound complex enough, the BRM’s ability to shape demand will also be either enhanced or hampered by BRM maturity.

Strategic Partner Considerations: Delivering Value to the Business

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Introduction A common scenario when engaging with business partners is that demand tends to be driven purely from their perspective, which is neither unreasonable nor entirely unexpected. Typically, these demands entail fixes to systems that alleviate a productivity issue in one small part of the business, without taking a broader, more benefit-driven perspective into account […]

An Engaged Business Sponsor is a Powerful Partner

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Recently, a new BRM Institute Online Campus friend, Ruggero Nocerino, quoted Machiavelli in a post: “Nothing is more difficult to plan, more doubtful to happen, or more dangerous to manage than the creation of a new system, for the one who proposes it produces the enmity of those who have profit to preserve the ancient […]

Why CBRM®?

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Why Should You Invest in the Certified Business Relationship Manager® Certification? When I began preparing the CBRM® guide for publishing, I had a moment to sit down and flip through the pages, and I thought back to my own BRM role. In particular, I reflected on how this material would have made a huge difference for my team and me, had it […]

Measuring a Maestro: How to Really Assess a BRM Capability

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You just have been asked to measure the performance of your company’s Business Relationship Management team. Your heart skips a beat; it’s not an easy task, and there is a lot at stake. This is because BRMs employ a unique skill set—each BRM is a maestro, orchestrating business relationships with great finesse in order to […]

The Connection Between Business Relationship Management and Lean-Agile

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Over the past few weeks, I’ve spent some time thinking about how to effectively articulate the links between Business Relationship Management and Lean-Agile, which share a bond of purpose that defines, drives, and connects them. Understanding the links between both methodologies is critical, as it is both a value-add for you as a BRM, and […]

Dealing with Disruption Through Strategic IT Partnerships

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As disruptive technology sweeps through the insurance industry and start-ups transform the competitive landscape, Baxter Thompson Associates’ Managing Director Jon Baxter explains how corporate companies can adapt to change with the help of strategic IT partnerships.   While large organisations typically have an operational focus and change incrementally, the issue today is that disruptive change […]

Measure Your BRM to Change Your BRM

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by Jeremy Byrne Now, no one really wants to blow their own trumpet, peacock feathers splayed, and go strutting up and down the workplace shouting about how great they are. However, sometimes this behaviour is necessary to measure your effectiveness and how well your function is performing—although you may want to keep the peacock feathers […]

The Case for Business-Focused BRM Metrics

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by Gerry Robinson Recently, while having a discussion with the Vice President of a large retailer’s enterprise applications, I asked him how he gauged the relationship with the business. What I expected was a complex answer, one that included a litany of intense measurements. He paused for a moment, and answered with one of the […]

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