Business Relationship Management Research
Ground Breaking BRM Research
In a recent research, McKinsey’s and Company’s published a new study, “Partnering to shape the future—IT’s new imperative.” This study looks at 14 dimensions of IT’s performance & found business partnering (or what we refer to as a Business Relationship Management (BRM) capability) has an impact on its effectiveness in each.
Ten Steps to Demand Management Heaven for CIOs
The good news is you have in place a great business-focused IT strategy, an iterative and adaptive approach to ‘digital’, and effective business relationship management. The bad news is you are about to be overrun by demand for projects and new services. What you need now is a demand management process.
2016 BRM Salary Survey
With the partnership and generous support of Instrumental BRM, this year’s BRM salary survey has been kicked off and we are ready for your input! This is an anonymous and voluntary survey used to determine the compensation of Business Relationship Management professionals in various positions within their organizations and across the globe. The survey is […]
Turning Your BRMs Into Digital Business Leaders: A Reflection
Overall, it was a great week at the BRM Connect conference in Charlotte. The BRMs in attendance showed great curiosity about the future and seizing the opportunity to build on the value they already create for their organizations, and I was incredibly impressed by the passion and engagement levels on display. Standing still is not […]
How Do You Present a Good IT Strategy? On One Page
I recently visited a large multinational to run an IT strategy development workshop. The company is a major global player in its industry and its technology landscape and IT services are no doubt similar to the competition, but outdated and no longer supporting the aspirations of senior management to grow and modernize the business.
Strategic Compensation: 2015 Business Relationship Manager (BRM) Salary Survey
We are pleased to present the results of the 2015 Business Relationship Management (BRM) Salary Survey! Some highlights of the survey are the key demographics including: participating countries, industry affiliation, area and as well as the compensation analysis. With the generous support from ITSM Zone, BRM Institute’s comprehensive analysis of current salary trends has taken one step […]
Skills Framework Throws Spotlight Onto BRM
The Skills Framework for the Information Age (SFIA) is the most popular way of describing the professional skills needed by IT people worldwide. While business relationship management was previously part of the Business Change category, it has now moved to a new category with the release of Version 6 on July 1st: Relationships and Engagement. […]
Global BRM Salary Survey
Today we have released the world’s first BRM salary survey in partnership and with generous support from ITSM Zone! This is a fully anonymous and voluntary survey to determine the compensation of Business Relationship Management professionals in various positions in their organizations and across the globe. The survey will be conducted annually to determine trends […]
Business Relationship Management is Not About Services OR Customers
The industry is waking up to Business Relationship Management as a formal capability.
Business Analysts and Business Relationship Managers – Working Together to Achieve Common Goals
While attending the first BRM conference, BRMConnect, earlier this year, I facilitated a discussion along with Alicia Cook and Jas Phul on the interactions between Business Analysts (BAs), Project Managers (PMs), Enterprise Analysis (EAs), and Business Relationship Managers (BRMs). After the presentation, many BRMs approached me to discuss the opportunities they face working with BAs. […]
The Road from What to Why
by Jeannine McConnell If you are a business analyst and a student of “traditional” requirements management, you may remember the three levels of good requirements capture: the “why,” the “what,” and the “how.” You may also believe that the bulk of the requirements you receive are “implementation details,” i.e. “Here is how I want you […]
Business Partnering through a BRM Capability
by Leigh Ann Thomas As a regulated water utility and an industry not typically known for rapid technological change, you might be surprised by the emphasis on Business Relationship Management within American Water’s Information Technology Services [ITS] department. As of 2015, we have a Business Partner Engagement organization that consists of a team of BRMs, […]
BRMConnect Mutual Discovery Sessions Bring Deep Thinking to How the BRM Role Might Evolve in Multiple Future Scenarios
by Sheila Smith Note: While we recognize that the BRM capability includes those performing the BRM role in various aspects of business, such as HR, Finance, and IT, the BRMConnect Mutual Discovery session focused solely on scenarios related to the role of the BRM in IT organizations. A buzz in the air… energized conversations… multiple […]
The Manifesto of an ‘Outside-in’ Business Relationship Manager
Traditionally, Enterprise IT controlled the choice and supply of IT within the firm, and CIOs deployed Business Relationship Managers out to ‘the business’ as essentially a sales force to understand requirements and define new IT solutions. The astute BRM aspired to be a full member of the business management team, participating in discussions about strategy […]
Special Discussion: BRM Role Clarity and Role-to-Mission Alignment
Hosted by Ivy Remoreras At Business Relationship Management Institute, it is our mission to define, inspire, value, and promote the key traits of effective Business Relationship Management. As such, we constantly seek to expand our knowledge and share what we learn with members of the BRM community. On this quest, we sometimes encounter opinions that […]