Human-Centered Management

The Rise of Human-Centered Management

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Human-centered management empowers employees to do their best work, clearly communicates the company’s goals, and shows them the path to success. Moreover, employees remain a company’s most valuable asset. Thus, it becomes increasingly important for businesses to treat their employees with respect and appreciation.

World Class Professional Development

BRM Courses and Workshops at BRMConnect 2019

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We are excited to announce the Registered Providers (RPs) that are facilitating BRMP®, and CBRM® courses, as well as Strategic Partnering Approach, and Value-Focused Organization workshops at BRMConnect 2019.

Intangible Values

Intangible Values: The Building Blocks of Purpose

Opinion /

Every organization lives by a set of values. These values represent a moral compass for employees that guides them down the path of success. However, to truly be justified in our judgments of certain values, it’s imperative to know the distinction between the two main types: tangible & intangible values.

Relationships: The Key to Maintaining a Healthy Mind

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Briefly, take a moment to think about someone you know very well. Perhaps a parent, a partner, a friend, a loved one comes to mind. You understand their mannerisms, behaviors, and the subtle body language that lets you know how they’re feeling.

A Return to Reason

A Return to Reason

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As the business world shifts from profit-driven to purpose-driven, we’re asked to dust off our reasoning jackets and return to a different age; an age where reason dictated purpose, and thus, life.

Philosophy of Language

Why What You Say Matters – Philosophy of Language

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Our words, quite literally, determine our reality. And the digital age highlights the importance of how language shapes the reality of doing business.

Existence for Success

Consider Existence for Success

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Life becomes work in hopes that one day, it isn’t. Personal fulfillment doesn’t enter the equation. However, this linear progression through education to employment is quickly being replaced by a whirling zigzag of millennial entrepreneurs and autodidact techies.

Treat Yourself during World #BRMWeek 2019

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During the week of February 11-16, 2018, join us in honoring all of your and your BRM team’s hard work and accomplishments in a week-long celebration: World #BRMWeek!

BRM Peer Support

Why BRMs Should Advocate for Peer Support

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By advocating for a mentally healthy workforce, you can help your organization save money while also encouraging the most valuable part of any business: its people.

Kip Fanta Executive Brief

Shaping the Future of BRM — a BRM Executive Brief

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After the Executive Breakfast at BRMConnect 2018, a group of execs gathered to hear Kip Fanta present the BRM Executive Briefing and discuss the exciting future of business, as a function across the organization converge and share ownership of strategy and success by advancing their existing business relationship management capability.

Find Emotional Intelligence

Emotional Intelligence — The Secret to Sharpening Your Social Skills

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When tested alongside 33 other important skills, a workplace study by TalentSmart determined that emotional intelligence is the strongest predictor of workplace success. It directly related to 58 percent of success in a variety of jobs.

Ask Why

Could “Why” be the BRMs Access into the World of Strategic Partnership?

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People seldom start with the common understanding of how IT can contribute to the organization’s raison d’être, given that IT is often viewed as a support service. So, the next time you are searching for a way into the super elite world of strategic partnerships, consider investing some time answering the “Why?” question.

Employee Burnout

Employee Burnout — 5 Simple Steps to Avoid It

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If you structure your culture around employee satisfaction, you will notice measurable improvements felt throughout the entire value chain. Studies show that culture-driven organizations experience 22 percent higher productivity, and 30 percent stronger customer satisfaction than other businesses.

Take the Hill at BRMConnect 2018

Take the Hill: Making the Most out of BRMConnect 2018

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Now that BRMConnect is over, it’s time to reflect on what we’re bringing back to work with us on Monday. In his closing keynote on Wednesday evening, Kip Fanta, Principal of the Kip Fanta Group, challenged us to answer a simple question.

Culture: The Elephant in the Room

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Every BRM can relate to the frustration of a failed transformation initiative. According to Cheryl White and Laura Wilcox of Service Made Simple, the historical success rate of traditional change management delivering the target ROI is less than 20%.

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