Humanity Still Belongs to Humans – Addressing Artificial Intelligence

Posted | Category: BRM Philosophy, Business Relationship Management Research | Contributed

Predictions of a Troubled World

Recently, LinkedIn released an article summarizing the Top 50 Big Ideas for 2019. It predicted a “troubled world order and continued anxiety,” but also an increased desire to take care of our humanity and the troubled world in which we live.

A few trends highlighted a strong push for diversity in companies and C-suites, while others painted a more amusing picture. For example, insects will likely become more widely accepted as a source of protein worldwide.

Cricket ice cream, anyone?

However, one of the more troubling trends pertaining to job security relates to the growing field of Artificial Intelligence.

AI Will Replace Jobs

Recently, concern has grown for Artificial Intelligence (AI) in its ability to ameliorate task complexity, which will eventually replace human jobs.

“While 2018 was the year of AI hype, it feels like we’re at an inflection point where these technologies are being incorporated into more of the tools we use every day.”

Sharon O’Dea, Lithos Partners

This concern is understandable as AI is becoming increasingly easier to develop with new applications for the tech emerging every day. In fact, when prompted, one in four of LinkedIn’s Top 200 Voices mentioned AI as their Big Idea for 2019. These innovators and leaders recognize the inevitability of AI penetrating industries and positions across the board.

So, what does this mean for job outlook?

In areas that don’t require as much interpersonal communication, AI will replace the more manageable roles.

These encompass everything from medical research to data collection and analysis.

However, hope remains for the skills and positions that technology cannot imitate.

Humanity Still Belongs to Humans

No matter the advances made in technology, it will not replace that which definitively makes us human. According to the article, “creativity and so-called ‘soft skills’ are becoming all the more important to your career because that’s what can’t be automated.”

Thus, while AI continues to gain momentum, so too increases the importance of power skills and relationship-based jobs.

Furthermore, LinkedIn data shows that the fastest-growing skill gaps include oral communication, people management, time management, and leadership.

Find Sanctuary in Business Relationship Management

Luckily, business relationship management (BRM) remains ahead of the curve. Since BRMs fall at the intersection of every function in their organization, their very existence depends on their ability to communicate.

Henceforth, BRM expertise in the areas of oral communication, people/time management, and leadership not only grants asylum from AI but also highlights the growing importance of a human-centric role moving forward.

Artificial Intelligence will help optimize the business world of tomorrow, while unfortunately replacing many jobs across industries. At the same time, BRM will act as a counterbalance to this trend; riding the swelling wave of power skill importance.

Take comfort in the fact that this role will not go away any time soon. In fact, the necessity of a human-driven function to generate business value will only continue to flourish in years to come.

If you wish to understand more about how BRM brings humanity back to business, learn more here.

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