Frequently Asked Questions

Q: How do I join BRM Institute?

A: Easy! Click here to join!


Q: How much is BRM Institute membership? What types of membership do you offer?

A: BRM Institute Professional Membership is $225 USD per year.

BRM Explorers | Stay informed about the latest BRM trends and upcoming events. Becoming a member of the BRM Explorers community is FREE and gives you access to the Bi-Weekly BRMNews. If you opt-in when you sign up for an Explorer Membership, you can access free BRM Communities to share insights, network and share knowledge.

Group Plans | Provides the same benefits of Professional Membership with additional perks like a complimentary Member Partner Meetings to dicuss challenges, experience a live Online Campus navigation tour and ensure you’re getting the most out of your membership. Our team will offer a quarterly check-in to ensure you’re using all the resources available to your team and help address any specific challenges for your organization.

Email Us!  for more information.


Q: How do I renew my BRM Institute membership?

A: Please click here to renew.


Q: What are the benefits of becoming a professional member?

A: Access to the BRM Body of Knowledge or BRMBOK™   in our Online Campus, networking with professionals worldwide, getting discounts on events such as BRMConnect and publications, exclusive free downloads of knowledge content, and full access to our webinar symposium with hundreds of free webinars from experts and industry leaders in the field. Professional Development resources include frameworks, tools, techniques and leading processes in the field of BRM. Individuals holding Memberships for a year or longer will enjoy exclusive discounts that accumulate year over year via Anniversary Discounted and can be applied to BRMConnect. Learn about the benefits here.


Q: I am new to the role, where do I find more information on the BRM role?

A: Find more info here

Learn more about the BRM Role Description.

The BRM Competency Model

Q: What is the registration fee?

A: See conference details here


Q: Where will the conference take place?

A: The 2024 BRMConnect Conference will take place in San Juan, Puerto Rico.

San Juan Marriot Resort and Stellaris Casino

1309 Ashford Ave, San Juan 00907 PR

Discounted BRMConnect Hotel Room Rate 

Resort fees may apply


Q: What is the best method of transportation to/from San Juan?

A: Airplane: Details coming soon!


Q: What are the best ways to get around San Juan?

A: 

 

Q: What is included with registration?

A:

  • Attendance to the conference (Includes Lunch,Tea, Coffee and snacks during breaks)
  • Attendance to all 30+ Storyteller Sessions
  • Attendance to all 5 Keynote presentations on the main stage
  • Entrace to the conference, Welcome Reception, BRM community day and Global Excellence Awards Ceremony
  • Attendance to the after hour events (Includes Hors d’oeuvres)
  • Certificate of Attendance and 22 CPD Credits
  • On-demand access to Storyteller presentation slides in the Online Campus for the lifetime of your membership.
  • Access to the BRMConnect App
  • Access to sponsor and vendor booths to learn about industry advances
  • 90 Day All Access Pass to On Demand Sessions in the BRMConnect App

 


Q: What discounts are/not available?

A: The following discount types are available for BRMConnect:

  1. Members by Anniversary Date
  2. Group = 5 or more attendees will receive 10% off each ticket. Can be combined with Early Registration discounts.
  3. Storyteller = Approved Storytellers will receive a special discounted rate.

Unfortunately, the following discount types are NOT available for BRMConnect:

  • Government
  • Academic

Q: Can I add the Professional Membership onto my Registration?

A: Yes, you can add it to the shopping cart and pay for both the BRMConnect event registration and Professional Membership on one invoice.


Q: What is the dress code for this event?

A: The conference dress code is all business casual. This includes the conference and welcome reception. Please keep in mind that the average temperatures in San Juan are warm.


Q: Do you have a business case to support attending BRMConnect Conference and Knowledge Offerings?

A: Download the BRMConnect Business Case

Download the BRMConnect Customizable Justification Letter

 


Q: How many CPDs are granted to CBRMs for attending the BRMConnect Conference?

A: BRM Institute grants 22 CPDs towards CBRM certification. If you are trying to use your BRMConnect Conference attendance towards another organization’s PDU/CEU requirement, you will need to contact that organization directly to inquire if BRM Institute events qualify for their credits/units.


Q: What is the cancellation policy?

A: There are no cancellations or refunds. All sales are final. Registration fees are non-refundable.

If you are unable to attend in-person or virtually (if applicable), you have the option to transfer your registration to another person within your organization. Registration changes need to be submitted in writing at least 5 (five) business days before the event to ensure all platform credentials are configured properly and provided in advance.


Q: What happens if the event is not able to be in-person?

A:If the event is deemed unsafe or unable to be presented in-person by federal or local regulations, the event will switch to 100% virtual, and all attendees with an in-person registration will be switched to virtual registrants.


Q: What are my options if I am unable to pay for my registration fee via credit card?

A: Paying via Alternative Payment Methods: If sending payment by any of the following methods, please contact the BRMConnect Events Team: http://brm.institute/contact. Provide a full description of your BRMConnect registration details including the name of attendee(s), member/non-member status, and if any Knowledge Offerings are to be included with registration.

Money Transfer:

Full Business Name
Company Address
Contact Name, Phone, and Email AddressBusiness Relationship Management Institute, Inc.
3340 Peachtree Road, Suite 1800
Atlanta, GA  30326
United States of America

Bank Account:

Wire Routing Transit Number (ABA): 065000090
SWIFT: HIBKUS44
Account Number: 7527912584
Bank Name: Capital One
Bank City, State: New York, NY

Via Check:

Attn: BRMConnect Registrations
Business Relationship Management Institute, Inc.
3340 Peachtree Road, Suite 1800
Atlanta, GA  30326
United States of America

 

Q: What are BRM Communities?

A: BRM Communities are a benefit for anyone in the single, global BRM community. These free communities are segmented by geography, industry and interest to meet every professionals needs or interests. These communities create a space for professionals to network, share knowledge, discuss challenges and share the collective wisdom of the entire community.


Q: How do I join? 

A: Join BRM Institute as a free explorer by following this link. When you fill out your profile, please select opt-in for BRM Communities and complete your profile with industry and geography. You can then access the BRM Communities by following the link below.

View the BRM Communities in the Online Campus.


Q: Do Communities meet in person?

A: Yes! In person community meetings are scheduled by the community leader and are at their discretion of the community. A BRM Community can have as many, or a few virtual or in-person events as they would like.


Q: How do I update my profile?

A: Please see the instructions below


Q: How do I login?

A: On the BRM Institute landing page, navigate to the top right hand corner of your screen to find the “login” area and sign in with your own unique credentials.


Q: How do I update my profile image?

A:  At the top right hand corner of the page, hover your cursor over your name and you’ll find a dropdown menu where you can select your profile.

Go to the “overview” page of your profile and you can update your image there.


Q: How do I update my personal information in my profile?

A:  In the overview section of your profile, navigate to the “account” tab and then you can select the personal information you update in your profile. Be sure to fill out as much information as possible because it will allow us to connect you to BRM Community groups that match your industry, interest and geographical location to better support you in your BRM role and journey!


Q: Where do I update my industry, expertise and function?

A: While you’re under the account tab, navigate to the personal information section and then you can update your profile to completion. Check out this screenshot below to help!

Q: How do I get BRMP®, CBRM® or MBRM® certified?

A: The following are how to get the different certifications:

  1. To become BRMP®certified, you must first take the BRMP® certification course and exam through one of our Knowledege Providers (KPs). You can find a list of scheduled courses on our BRM Events calendar. You can also use this Request for Proposal form to solicit proposals from our Registered Providers.
  2. To become CBRM® certified, you must first have your BRMP® certification as a prerequisite, then you must take the CBRM® certification course and exam through one of our KPs.
  3. To become MBRM® certified, you must first be a Professional Member of BRM Institute, acquire/maintain your BRMP® and CBRM® certifications as a prerequisite, acquire 100 hours between Knowledge and Community Involvement, attend the Strategic Partnering Approach (SPA) Workshop, agree to the BRM Code of Ethics, obtain three (3) BRM Certificate of Experiences from different Knowledge Offerings and submit a Dissertation in the form of a document or presentation.

Q: What is the difference between the certifications?

A:  The following explains the difference between the certifications:

  1. The BRMP® is a foundational-level course, perfect for anyone wanting to learn more about the BRM capability or just getting started as a BRM in the field.
  2. The CBRM® is a practitioner-level course for BRMs with experience who are seeking to expand their understanding of the discipline in greater detail. The BRMP® is a prerequisite of the CBRM®.
  3. The MBRM® is a culmination of learning and experience to demonstrate mastery in business relationship management.

Q: Do the certifications expire?

A:  The following explains the terms of the certifications:

  1. The BRMP® does not expire.
  2. The CBRM® expires after 3 years from the exam pass date, however, can be renewed.
  3. The MBRM® does not expire.

Q: Can I study for the certification exams on my own?

A: Yes. As of 2024, you can now self-study for the BRMP Exam. You can purchase the BRMP Exam here. It is available in four languages, including English. Students will need to purchase the BRMP Textbook to study for the exam, that can be found here.


Q: What can I expect from taking the BRMP Exam without the training?

A: Once you complete your purchase, you’ll be redirected to APMG International to follow the steps to scheduling your exam. You’ll be able to choose the time and date that works best for your schedule. Please watch this short video on how to schedule your online exam. Students will have one attempt to pass the exam. The exam is 50 multiple choice questions with a 50 minute duration to complete. Students will be monitored during the exam via an Online Proctor. Upon completion of your exam, you’ll get your results and when you pass, you can claim your BRMP Credential badge to share.


Q: Can I attend the course and exam online?

A: Yes! In addition to in-person classroom courses, both BRMP® and CBRM® courses and exams are offered virtually in various cities and countries. The courses are also available via computer-based training. You can see all scheduled courses in our Calendar where you can filter by 1) Category (course type), 2) Venue (location), or 3) Provider (RP). calendar-filter


Q: When are the BRMP® and CBRM® courses scheduled?

A: You can see all scheduled courses in our Calendar where all courses are sorted by date.


Q: How much are the course and exam?

A: Knowledge Providers set their own rates for the courses. To see the fees specific to each KP, please visit their individual sites here. The BRMP Exam is $499.00 and the BRM Institute Professional Member Price is $399.00. Prices listed in USD.


Q: Is there a limitation on how many times the certification exams can be taken if I fail?

A: No, there are no limitations.


Q: Is there a time limitation for taking the CBRM after the BRMP?

A: No, there is no time limitation.


Q: If I take the BRMP onlinewith Proctor U, which version should I be selecting?

A: Select the “Live” version.


Q: Is there a particular Knowledge Provider (KP) you recommend?

A: Yes and no—because we recommend them all! Each KP has gone through APMG’s extensive accreditation process, and they are all extremely talented and knowledgeable trainers. We encourage everyone to do their research and visit each KP’s website to find the one that best suits your individual needs.


Q: How do I become an Knowledge Provider to deliver the certifications?

A: To become an KP, you must take and pass the exams with an elevated score (40 correct out of 50). A trainer application must be submitted by the sponsoring ATO to their relevant APMG-International office.


Q: How can I get information on group training for my organization?

A: Easy! You can fill out a Request for Training Proposal that will be sent to all of our KPs for bids.


Q: I am an experienced BRM and love writing, sharing, and helping others. How can I share my experience with my fellow BRMs?

A: We love member involvement! An exclusive benefit of becoming a BRM Institute member is the ability to join the BRM Contributor Network, which is a program designed to help experienced BRMs gain exposure as a thought leader in the field and play an active role in the future of BRM.


Continuous Professional Development (CPD) Units/Credits 

Q: Are there CPD requirements for the BRMP® and CBRM® certifications?

A: There are no PDU requirements with the BRMP certification. However, the CBRM does have CPD requirements of 40 CPDs every year (120 CPDs total over the three-year certification period) plus a Certification Maintenance Fee (CMF) of $85USD on the third anniversary of their CBRM certification. CMF fees are waived for current Professional BRM Institute members.

All candidates will be informed formally of their result by APMG. Successful candidates will receive an e-certificate and digtal badge. Update your network with your new skills to get the recognition you deserve.

To claim and share your digital badge, please follow these steps.

  1. Log on to the APMG Candidate Portal. Click Create Badge.

2. Accept your Digital Badge.

 

3. Select your social media platform and share it!

Find out more by visiting APMG International

 

Q: I want to take the Leveling Up Your BRMP Knowledge Self-Paced Course but don’t want to pay with PayPal?

A: Great news! You can pay for the course with a credit card by simply hitting “purchase” and then selecting to “pay another way” and then entering your credit card information.


Q: Is there a particular Knowledge Provider you recommend?

A: Yes and no—because we recommend them all! Each Knowledge Provider has gone through APMG’s extensive accreditation process, and they are all extremely talented and knowledgeable trainers. We encourage everyone to do their research and visit each Knowledge Providers website to find the one that best suits your individual needs.


 

Q: How can I get information on group training for my organization?

A: Easy! You can fill out a Request for Training Proposal that will be sent to all of our RPs for bids.


 

 

Continuous Professional Development (CPD) Units/Credits 

Q: Are there CPD requirements to attend BRM Institute Knowledge Offerings?

A: There are no PDU requirements for BRM Institute Knowledge Offerings.


Q: Are CPDs awarded for BRM Institute Knowledge Offerings?

A: Yes, CPDs are awarded based on the length of the offering.


Q: How do I become an Knowledge Provider (KP)?

A: To learn more about becoming a Knowledge Provider (KP) please visit the KP overview and if interested, then fill out this form so we can discuss this opportunity with you further! We will then review your entry and contact you for further instruction.


Q: What are the qualifications to be an KP?

A: Qualifications are dependent upon the BRM Institute Knowledge Offering your organization wants to deliver. For more information please complete the Knowledge Provider Inquiry Form.


Q: How do I apply to be an KP?

A: Be sure that you’ve gotten in contact with us first! If you have done so, and you’re ready to seal the deal, fill out the KP application form here.


 

Q: What is the registration fee?

A: See conference details here


Q: Where will the conference take place?

A: Details coming soon!


Q: What is the best method of transportation to/from?

A: Airplane: Details coming soon!


Q: What are the best ways to get around?

A: Coming soon!


Q: What is included with registration?

A:

  • Attendance to the conference (Includes Breakfast, Lunch, Tea, Coffee and snacks during breaks)
  • Attendance to all Storyteller sessions
  • Attendance to all Keynote sessions
  • Entrace to the conference, Welcome Reception, BRM community day and Global Excellence Awards Ceremony
  • Attendance to the after hour events (Includes Hors d’oeuvres)
  • Certificate of Attendance and 22 CPD Credits
  • On-demand access to Storyteller presentation slides in the Online Campus for the lifetime of your membership.
  • Access to the BRMConnect App
  • Access to sponsor and vendor booths to learn about industry advances
  • 90 Day All Access Pass to On Demand Sessions in the BRMConnect App

 


Q: What discounts are/not available?

A: The following discount types are available for BRMConnect:

  1. Members by Anniversary Date
  2. Group = 5 or more attendees will receive 10% off each ticket. Can be combined with Early Registration discounts.
  3. Storyteller = Approved Storytellers will receive a special discounted rate.

Unfortunately, the following discount types are NOT available for BRMConnect:

  • Government
  • Academic

Q: Can I add the Professional Membership onto my Registration?

A: Yes, you can add it to the shopping cart and pay for both the BRMConnect event registration and Professional Membership on one invoice.


Q: What is the dress code for this event?

A: The conference dress code is all business casual. This includes the conference and welcome reception. 


Q: Do you have a business case to support attending BRMConnect Conference and Knowledge Offerings?

A: Coming soon!

 


Q: How many CPDs are granted to CBRMs for attending the BRMConnect Conference?

A: BRM Institute grants 22 CPDs towards CBRM certification. If you are trying to use your BRMConnect Conference attendance towards another organization’s PDU/CEU requirement, you will need to contact that organization directly to inquire if BRM Institute events qualify for their credits/units.


Q: What is the cancellation policy?

A: There are no cancellations or refunds. All sales are final. Registration fees are non-refundable.

If you are unable to attend in-person or virtually (if applicable), you have the option to transfer your registration to another person within your organization. Registration changes need to be submitted in writing at least 5 (five) business days before the event to ensure all platform credentials are configured properly and provided in advance.


Q: What happens if the event is not able to be in-person?

A: If the event is deemed unsafe or unable to be presented in-person by federal or local regulations, the event will switch to 100% virtual, and all attendees with an in-person registration will be switched to virtual registrants.


Q: What are my options if I am unable to pay for my registration fee via credit card?

A: Paying via Alternative Payment Methods: If sending payment by any of the following methods, please contact the BRMConnect Events Team: http://brm.institute/contact. Provide a full description of your BRMConnect registration details including the name of attendee(s), member/non-member status, and if any Knowledge Offerings are to be included with registration.

Money Transfer:

Full Business Name
Company Address
Contact Name, Phone, and Email AddressBusiness Relationship Management Institute, Inc.
3340 Peachtree Road, Suite 1800
Atlanta, GA  30326
United States of America

Bank Account:

Wire Routing Transit Number (ABA): 065000090
SWIFT: HIBKUS44
Account Number: 7527912584
Bank Name: Capital One
Bank City, State: New York, NY

Via Check:

Attn: BRMConnect Registrations
Business Relationship Management Institute, Inc.
3340 Peachtree Road, Suite 1800
Atlanta, GA  30326
United States of America

Pin It on Pinterest