Recent News & Articles

Breaking Silos with Beats: Spotify’s Tribe Framework in Facilitating Cross-Functional Business Relationships -Part 1

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In the symphony of modern business, where each department plays a distinct tune, it’s crucial for business and IT executives and senior leaders to conduct an orchestra that harmonizes these tunes into a coherent melody. The Tribe Framework, popularized by Spotify, offers a rhythm to break silos and enhance cross-functional business relationships. In part one of this article, we will explore the members of the Tribe, while part two will explore the application of the methodology.

The 2024 World BRMConnect Conference is Livestreaming!

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Get your BRMConnect Conference pass and gain exclusive access to the world’s largest BRM event- now from your home office! You asked for a hybrid conference option and we listened. Stream the main stage live sessions and watch Storyteller sessions on-demand. For even more value, virtual attendees can join live Q&A sessions with presenters after their Storyteller session. Engage in real time through the BRMConnect mobile app, attend a total of 7 livestreaming events including 4 Keynote sessions and Global Excellence Awards, plus Storyteller sessions on-demand followed by 20 minute live Q&A sessions.

How Business Relationship Managers Help Unlock Your Company’s Value

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In part two of this four-part series, we covered the basics of business relationship management and described how this framework acts as a capability, discipline and role to evolve culture, build partnerships, drive value and satisfy purpose. In this article, we’ll break down how the role of a business relationship manager applies the capability to identify and deliver value within your organization – and why doing so is important.

What is Business Relationship Management and How Can it Help Your Organization?

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Many organizations don’t have a centralized approach to achieving business value, causing divisions in culture, workplace silos and waste. According to The Harvard Business Review, when specialists work together across the boundaries of their expertise, their firms earn higher margins, inspire greater client loyalty and gain a competitive edge. But how can you combat the constant threat of fragmentation through growth and disruption? Many businesses are turning to business relationship management (BRM), a core competency offering a holistic, people-centric solution. As an example of how you can successfully apply BRM as a capability to acknowledge and respond to business challenges, we’ll look at the Honda Manufacturing of Alabama (HMA) facility.

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Alberta Health Services

Bristol Myers Squibb




Church & Dwight

Cleveland Clinic


Department of Veterans Affairs

Federal Aviation

Franciscan Alliance

Government of Canada

Hackensack Meridian Health

HUB International

Huntsman Europe

Intermountain Healthcare

Mayo Clinic


Miami-Dade County

Mount Sinai


Raytheon Technologies

Reserve Bank of Australia


Sentara Health

South African Reserve Bank

Stanley Black and Decker

State of Louisiana

State of Michigan


The Boston Beer Company

The Sherwin Williams Company

The University of Birmingham


United Nations

United States Department of Agriculture

University of Washington

City of Atlanta

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Anchor BRM in every organization as a fundamental necessity.

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