Andrea brings her passion for BRM to the World BRMConnect stage for the second year in a row! Andrea is a Senior Manager of IT Business Solutions at Exact Sciences and works to elevate technology and relatonships with strategic partners toward a shared impact.

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Join Bart Keany and the Centene Team as they guide you to what many BRM teams need, share best-in-class results to reach Strategic Partnership. This Fortune 26 organization is leading the way and changing the health of the community for the better, one person at a time.

Please join the Centene executive BRM team as they share recipes for success for engaging c-suites from over thirty markets (subsidiaries).  

1. Creating the Menu:  How the team divides and conquers to produce a buffet of tasty topics to tantalize the senses. 

2. Killing Roaches while Serving Steak: How account management structure to isolate tactical distractions from your main course (strategy). 

3. Forget Yelp: Chill out with the surveys and serve delectable insights that uplevel discussions. 

4. Bring in the celebrity chef: The importance of actively engaging the CIO and why they will thank you for it. 

5. Show and tell of the monthly cadence of engaging the c-suite: -Presentation is everything: how we preparing to engage -Seats at the Chef’s table: how we tailor engagement -Building Buzz: How we keep the c-suite interested and informed 

6. Would you like that to go? – Q&A 

Bart Keaney has been leading IT Business Engagement at Centene since 2017. His managed healthcare experience spans over twenty-five years in various management and consulting roles including technology, operations, and finance. He currently resides in southern California and holds an MBA in Healthcare Management. He’s also a former alumni of the REACH executive management program, developed in partnership between Centene, Washington University, and Brookings Institute.

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Katie has a passion for creating an equitable and harmonious culture where individuals feel connected to their environments, communties, and people within them. In her current role as the BRM and Governance manager for the State of Oregon, Katie uses her 30+ years focused on governance and strategic planning to help technology partners connect with business missions and showcase value from a person and community-centric approach. In this role over the past 5 years Katie has formed, matured and led a BRM and governance team of 8 based on the BRM Institutes framework.

We will use Scenario Planning to engage the BRM community to explore the Key Focal Issue: “What does the typical BRM role look like in 2033?” We will identify Predetermined and Uncertain Driving Forces and Critical Uncertainties for the future of the BRM role.

1. Learn how to use Scenario Planning as a tool to engage key stakeholders in a planning approach that does not seek to define “the future,” but to explore 4 possible futures and their implications for the future BRM role.

Vaughan, now retired, was a successful business leader, management consultant, author, and educator for over 40+ years. He was a popular public speaker and trainer, lecturing around the world to business and IT audiences. As the co-founder of BRM Institute, Vaughan has worked extensively with business executives to accelerate and strengthen value realized through investments in information and Information Technology.

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Session Title: Engagement at It’s Finest

In this session, Victoria will help attendees set top-level goals with leadership, attract and retain talent by sharing stories with emotional impact to increase buy-in.

3 Key takeaways

• How to engage and keep motivation
• How to tell a story and get your point across (buy in)
• How to increase leadership buy-in

I am currently serving as Director of the Customer Strategy & Investment Governance division, under the Chief Experience Officer, with Virginia IT Agency (VITA) and have been in this position for 4 months.  Previously, I was Manager of the Customer Account Management (CAM) team.  

My current role involves responsibility for supporting VITA-wide mandates and initiatives, to include improving the customer experience across 65 Executive branch agencies, localities within the judicial, legislative and Higher Education space, as well as connecting value with business processes across multiple lines of business, process and projects across VITA and our suppliers.  

I have a team of 11 strategic CAMs (strategic BRMs), that have portfolios of customer agencies within the Commonwealth of Virginia, and have a vision to bring the operational BRMs under our supplier into our division.  Prior to this role, I held a variety of positions, as a CAM with VITA, an Executive Program Manager with Bullhorn (SaaS) and an Agency Operations Manager (AOM), which was an operational BRM, with Northrop Grumman.  I received my B.A in Communications from Virginia Tech, am a green belt in Six Sigma and have received awards, including a SPOT award & TOP award with VITA.  A native of Richmond, I enjoy many outdoor sports, including marathon running & waterskiing.

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Conversation around how I became a BRM, some of the challenges I faced (as a BRM and a Leader), what I’ve done to overcome leadership challenges and what I think the future holds for the BRM capability.

Pez Kooner is currently the Global Head of IT for Rolls-Royce Civil Aerospace and is based in the UK. During his career, Pez has taken on a variety of different BRM roles and has built a reputation of building high performing business engagement teams by using a blend of theoretical and practical BRM best practice.

As an advocate of the profession, he is currently serving as a leader for the UK BRM community and has published variety of materials online to promote the business relationship management capability. Pez holds MBRM, ITIL and Prince2 certifications as well as a Masters in Business Administration.

Elevating Business Relationship Maturity can seem like a hard objective to define, especially in a large organization. It is manageable? Is it measurable? How can progress be managed? In this session, we will share the story of how we came together around a common initiative to elevate the maturity of our Business Relationships. 

I have spent the majority of my career in both the Business and Tech sectors of the Beauty Industry. I have a passion for IT-Business Relations as an Accelerated Transformation Leader and Value Driver of Global Business Capabilities in Technology. I am Change Management certified with expertise in Strategic Planning, Business Analysis, Agile & Waterfall Delivery & Execution, Process Development & Improvement, and Enterprise Design Optimization for Maximum Effectiveness.