#IAmBRM: Chris McCluskey
With the World BRMConnect conference quickly approaching, we interviewed another #BRMLegend.
BRMs work in a variety of both public and private industries across the globe. This highlights not only the widespread need for the Business Relationship Management (BRM) capability but also the adaptability of the role. Congratulations to CBRM® Chris McCluskey, this week’s #IAmBRM, who shares his perspective on the Business Relationship Management role in a government setting.
Chris has spent 14 years working with Regional Municipality of York. For nine of those years, he’s worked as a Senior Business Support Analyst with a recent transition to a BRM role. Within this role, Chris focuses on converging business and IT. Additionally, he identifies opportunities which relate to strategic plans for added organizational value.
Chris admits that influencing an organization without authority can prove to be a challenge. Before a BRM achieves a higher position in the Business Relationship Maturity Model, they operate with less responsibility for making changes. However, with support from BRMs like Chris across the globe, businesses and government agencies are increasingly recognizing the value of supporting BRM from the C-level and throughout the organization.
To help the Regional Municipality of York better understand his position, Chris utilizes the resources he gains networking with the global BRM community. From the interactions and stories at BRMConnect Chris gains new strategies and tools to overcome obstacles. Chris understands the importance of being a BRM expert within his organization and he is happy and available to answer questions from his coworkers. He learns how other BRMs define their roles which he then uses to further clarify his position as CBRM®. This role clarification enables Chris to act in a strategic partner capacity which supports his provider and organization.
“#IAmBRM provides me with a sense of community. It lets me know that there are others out there with the same challenges and hurdles whom I can reach out to for support. It also encourages me to be proud of and believe in the discipline of the BRM skillset or craft.”
Chris shares his perspective on what #IAmBRM means to him. “#IAmBRM provides me with a sense of community. It lets me know that there are others out there with the same challenges and hurdles whom I can reach out to for support. It also encourages me to be proud of and believe in the discipline of the BRM skillset or craft.”
As a Professional Member of BRM Institute, Chris mentions the support of knowledgeable members and beneficial toolsets as contributors to his success. These resources, along with the pride Chris takes in his position, help him serve the Regional Municipality of York as a strong BRM.
Thank you, Chris, for all you’ve done to advance the BRM cause within your industry. And congratulations on receiving this week’s #IAmBRM honor.