The Human Experience in the Digital Age | White Paper
As we move away from the Industrial Age, people worldwide are able to be human again with the help of digital capabilities, purpose-based social systems, and the rise of business relationship management.
In a culture newly dominated by digital capabilities, the way we interact is changing. No longer are humans viewed as automatons—instead, cross-functional collaboration holds the key to eliminating siloes and uniting people with shared purpose and accountability.
Published by BRM Institute, Steve Plante’s latest white paper, “The Human Experience in the Digital Age,” discusses the need for ‘humanized firms’ or ‘firms of endearment,’ in which people come first, as do mutually beneficial relationships built on shared purpose and passion. Steve also discusses the rise of business relationship management as a critical enterprise capability, “orchestrating the formation, sustainability, and expansion of synergistic human networks, in sync with the strategic shaping of the ecosystem.”
In a culture that emphasizes trust, relationship-building, and employee engagement over numbers and resources, innovation and partnerships flourish, among other success factors.
This white paper is published in partnership with the International Institute for Learning (IIL), an organization dedicated to supporting professionals on their journey to flourish by mastering the human side of business in the digital age.
