Business Relationship Management
Pushing Past Labels to Reflect the Authentic You
It’s the middle of Day 3 of the 2021 BRMConnect Global conference, and there’s no sign of slowing down with the energetic and inspirational sessions that we’re seeing! We’re excited to tell you about another one of our speakers for today, Nicole Eltom, who is a proud mom, successful triathlete, great friend, volunteer, community member—and who also just happens to be the vice president of customer relationship and solution management at TELUS.
Influence: The Social Currency of Relationships
How much of your day do you spend influencing others? It’s the question Eric Bloom, an executive director at ITML Institute, asked at the beginning of his session, “Leading Through Influence and Professional Growth,” and it’s an important consideration for every BRM.
Social Capital is EVERYTHING in a Post-Covid World
BRMConnect 2021 is in full swing, and in her presentation, “The BRM’s Role for Increasing Social Capital in a Post-COVID World,” Maureen Jesuthasan, a senior manager at West Monroe, reminds us that even—or perhaps especially—in a post-COVID world, the relationships we have with our co-workers are central to building and maintaining a thriving organization.
BRMs in Service to Others
It’s the first official day of BRMConnect 2021 and Storyteller Kip Fanta, Principal, Kip Fanta Group, puts the BRM community in the right frame of mind with his eloquent presentation, Helping Others Thrive. BRMs understand that for an organization to thrive, it should be relationship-centered but knowing how to attain that goal can be challenging.
Why We Are Different (And why different is good!)
Business relationship management unlocks an organization’s ability to thrive, and bring about meaningful lasting change. As such, we continue to anchor BRM as a fundamental necessity in every organization. BRM has evolved to change the lives of everyone we come into contact with, in a shared vision to improve ourselves, our organizations, and our world by connecting relationships with results.
Can BRM work in a remote world?
As we adapt to an increasingly remote world, effective BRM is even more important.
How Relationships Can Change the World
Results-oriented relationshipism has existed since the beginning of time, it just didn’t have a name. Now it does, and it’s here to stay.
Top Five Traits to Cultivate to Thrive as a BRM
A good BRM will take this skillset, and use it to harness the abilities of multiple teams throughout the organization, thereby bringing value to the organization by thinking outside of the box to connect the dots regarding what needs done and who can best do it., BRMs also discover win-win opportunities for both the organization and the teams within it, and they will help to both manage and exceed expectations.
BRM Volunteers Leading the Way
As another summer draws to a close and we head toward BRMConnect 2021, BRM Institute would like to give a shout out to a few exceptional BRMs business relationship managers (BRMs) who have recently taken on new volunteer leadership roles on the BRM Institute Executive Council and Knowledge Team.
Do I Need to Retake the BRMP?
At BRM Institute, we work diligently to keep BRMs around the world up to date on the latest developments in the field, as well as making it easy for BRMs to take any educational course they need in order to make their role as a BRM easier. The BRMP course has evolved, it is now more comprehensive, and focuses strongly on the BRM capability. Even if you took the original course, you’ll find the revised function- generic version beneficial to your current BRM role.
Before BRMConnect:Things to do in Philadelphia
As you know, BRM Connect is coming up quickly! This year, it’s being held in beautiful, historic Philadelphia at the Franklin Institute. Franklin Institute.This amazing Science science Institute institute is a must-see for anyone, so be sure to include time to browse their exhibits and fun offerings!
The Business Relationship Management (BRM) Job Description
What skills do BRMs need to be successful in the position? How does a BRM add value to your enterprise? Learn more about BRM and get the job description template here.
Maintaining your CBRM® Credentials Just Became Easier
It is no secret that CBRM certified professionals are highly desired. The unique combination of professional experience and robust BRM knowledge helps these individuals skillfully navigate the relationship network of their organization. Today, the BRM community celebrates an exciting accomplishment for continuing professional development. The CBRM® Maintenance Program makes it easier to track your individual growth with the new Continuing Professional Development (CPD) tracking ability .
Find Your Focus in the Era of Remote Work
One of the cornerstones of a BRM capability is thriving through adaptability when new organizational challenges arise. Any organization would be remiss to ignore the global sensation that is the reflexive induction of remote work. Your readiness and aptitude to handle this new frontier with ease and confidence will set you apart as a highly-valued professional.
BRMs in a SAFe World…That is, a Scaled Agile Framework Model
SAFe provides the most comprehensive approach to applying Agile at scale, but as I shared with you, I have found success in having BRMs be part of that model even though they aren’t on the original recipe. BRMs are relationship-centered and have the tools, the skills, the capabilities to be effective on both the people and technology aspects of this work.
Celebrate All Things BRM During World #BRMWeek 2021
Announcing World #BRMWeek, February 7-13, 2021, which honors all of the work you do for your organization week-long celebration of all things BRM! Want to take part in the festivities worldwide? Take a look at the week of events we have planned for you and your team!
[White Paper] A Perfect Union: BRM and Agile Development and Delivery
Do organizations really need both BRM and Agile? In an in-depth white paper, expert BRM and Agile practitioners discuss the answer to this persistent question, along with how a strategic union of the two capabilities provides industry-leading results.
Business Relationship Manager (BRM) Metrics
It comes as no surprise; executives frequently ask for Business Relationship Management (BRM) metrics and the financial business value added to the business through the BRM Capability. BRM Institute has a mission to inspire, promote, and develop excellence in Business Relationship Management across the globe, leading to outstanding business value for organizations and professional fulfillment of every individual member of the BRM community.